Upgrade to 1.9.1 breaks email function
- AlphaCharlie
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10 years 2 days ago #244156
by AlphaCharlie
Upgrade to 1.9.1 breaks email function was created by AlphaCharlie
Hi.
Following an upgrade to CB 1.9.1, I receive the attached when sending emails through users profile pages. In addition, CR's now show as this instead of a blank line: \r\n\r\n
Also, quotes have slash characters added: \"i\" and \"l\"
The emails do send, but it's not a good look to my users, causing a flood of calls.
Any ideas?
Thanks - Adrian.
Following an upgrade to CB 1.9.1, I receive the attached when sending emails through users profile pages. In addition, CR's now show as this instead of a blank line: \r\n\r\n
Also, quotes have slash characters added: \"i\" and \"l\"
The emails do send, but it's not a good look to my users, causing a flood of calls.
Any ideas?
Thanks - Adrian.
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krileon
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10 years 1 day ago #244185
by krileon
Kyle (Krileon)
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Replied by krileon on topic Upgrade to 1.9.1 breaks email function
Nothing regarding the email functionality was touched in 1.9.1. Quite literally the only thing changed is the password handling so it functions fine on latest Joomla 3.x releases. So something else has changed in your environment or you upgraded from a much earlier CB build. Please be more specific as to what CB version you upgraded from.
Kyle (Krileon)
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- AlphaCharlie
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10 years 17 hours ago #244281
by AlphaCharlie
Replied by AlphaCharlie on topic Upgrade to 1.9.1 breaks email function
Thanks Kyle.
Not sure what version I upgraded from, but it would have been about 12 months old. Is there a way to find out?
Regds - Adrian.
Not sure what version I upgraded from, but it would have been about 12 months old. Is there a way to find out?
Regds - Adrian.
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- krileon
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9 years 11 months ago - 9 years 11 months ago #244303
by krileon
Are you using CB Public Mail or anything similar that changes the email user behavior? Does your server have magic quotes on? If so try turning them off. If already off then try turning them on.
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Upgrade to 1.9.1 breaks email function
If you have a backup I suppose you could check it, but aside from that nope.Is there a way to find out?
Are you using CB Public Mail or anything similar that changes the email user behavior? Does your server have magic quotes on? If so try turning them off. If already off then try turning them on.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 9 years 11 months ago by krileon.
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- AlphaCharlie
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9 years 11 months ago #244474
by AlphaCharlie
Replied by AlphaCharlie on topic Upgrade to 1.9.1 breaks email function
Thanks Kyle. I have backups, so I could restore somewhere and check. Yes, I am using CB Public Mail as well...
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- krileon
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9 years 11 months ago #244510
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Upgrade to 1.9.1 breaks email function
CB Public Mail completely alters the mail form behavior. It's actually no longer CBs mailer form. You'll need to contact the developer of CB Public Mail for support, which can be done in the below topic.
www.joomlapolis.com/forum/13-general-plugins/169035-official-cb-public-mail-thread
www.joomlapolis.com/forum/13-general-plugins/169035-official-cb-public-mail-thread
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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