[SOLVED] GroupJive "group display" oddity
krileon
Team Member- OFFLINE
- Posts: 68482
- Thanks: 9076
- Karma: 1434
9 years 9 months ago #246930
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic GroupJive "group display" oddity
Please PM backend super administrator login credentials and will take a look. Please note the plugins view access level also is taken into consideration. So if you set CB GroupJive Forums to Registered within CB > Plugin Management then public users will never see the tab no matter if it's set to public or not.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- krileon
- Team Member
- OFFLINE
- Posts: 68482
- Thanks: 9076
- Karma: 1434
9 years 8 months ago #247631
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic GroupJive "group display" oddity
Have reviewed your install and it's due to the Forum of the Category the Group belongs to not being Public accessible. However, you couldn't see or change this parameter as forum categories were set to be hidden within GJ > Config > Integrations > Forums. I toggled category forums, set the categories forum to allow for public, then toggle category forums back off. The issue appears to be resolved for the test group you provided. Please also confirm is working fine. If you run into the issue again please follow the below steps.
1. Navigate to GJ > Config > Integrations > Forum > General
2. Set "Categories" to "Show"
3. Navigate to GJ > Categories
4. Edit the category having issues
5. Set "Public" to "Yes" under the "Forum" integration tab
6. Click Save
7. Navigate to GJ > Config > Integrations > Forum > General
8. Set "Categories" to "Hide"
Will review fixing this for next release as those parameters should be accessible from backend still regardless.
1. Navigate to GJ > Config > Integrations > Forum > General
2. Set "Categories" to "Show"
3. Navigate to GJ > Categories
4. Edit the category having issues
5. Set "Public" to "Yes" under the "Forum" integration tab
6. Click Save
7. Navigate to GJ > Config > Integrations > Forum > General
8. Set "Categories" to "Hide"
Will review fixing this for next release as those parameters should be accessible from backend still regardless.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: FSEconomy
Please Log in to join the conversation.
- FSEconomy
- OFFLINE
-
Premium Member
- Posts: 104
- Thanks: 8
- Karma: 0
9 years 8 months ago #247706
by FSEconomy
Replied by FSEconomy on topic GroupJive "group display" oddity
That worked great! I had 2 categories with this issue, so I followed those steps for the other category, and now both are working as intended.
Thanks for your time!
Thanks for your time!
The following user(s) said Thank You: krileon
Please Log in to join the conversation.
Moderators: beat, nant, krileon
Time to create page: 0.171 seconds
-
You are here:
- Home
- Forums
- Archive
- Advanced Members Support
- [SOLVED] GroupJive "group display" oddity