upgrade to professional is the same price as signing up new?

8 years 8 months ago #268495 by Camino
Hello my advcanced membership lasts until Nov 25. When upgrading to Professional I have to pay 90 Euro for 3 months. The same price as if I was a person who newly signed up. Is this really your intention?

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8 years 8 months ago #268497 by nant

Camino wrote: Hello my advcanced membership lasts until Nov 25. When upgrading to Professional I have to pay 90 Euro for 3 months. The same price as if I was a person who newly signed up. Is this really your intention?


Well, around 6 (?) months ago we sent at least 3 personalized emails to all Advanced members notifying them of our intention to no longer offer Advanced membership.

In those emails (please search your emails for these messages) we mentioned that existing Advanced membership subscriptions would be honored until they expire but renewals would not be offered.

We also offered a good migration price for Advanced members to upgrade to Professional membership.

I have written this mainly to show "our intention" as per your question.

Having said this I have also sent you a private message.

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