uddeim disturbs registration using jomsocial

9 years 6 months ago #249426 by NESSBOOK
Hello,
we have a big problem. :-(

If a new visitor tries to register to our website he will see a white window after edding the registration fields and click "register now".
Whats going wrong?
Thats the Link after click "register now" www.nessbook.eu/index.php/de-DE/componen...ileType=0&Itemid=956

So we asked the support from jomSocial and got the following answer:

"Hi Michael,

here the error message at that page:

Fatal error: require_once(): Failed opening required '/kunden/kosmetik-schwaben.de/network1/components/com_uddeim/uddeimlib31.php' (include_path='.:/usr/local/lib/php') in /kunden/kosmetik-schwaben.de/network1/components/com_comprofiler/plugin/user/plug_uddeimprofilelink/pms.uddeim.profilelink.php on line 34


the error related with uddeim component. seem there is a missing file for /kunden/kosmetik-schwaben.de/network1/components...deim/uddeimlib31.php

please contact uddeim support."

Who can help? It is very urgent because it is an animal welfare project.

Kind regards
Michael

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9 years 6 months ago #249451 by slabbi
Please ensure that you have installed ALL files from the same uddeIM version. It seems that uddeim.profilelink is different from the main file.

uddeIM & uddePF Development
CB Language Workgroup
CB 3rd Party Developer
The following user(s) said Thank You: NESSBOOK

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9 years 6 months ago #249452 by NESSBOOK
Replied by NESSBOOK on topic uddeim disturbs registration using jomsocial
i found the mistake :-)

I had uninstalled UddeIM. But the UddeIM plugin was still active in the CB. Now I have deleted this and everything works.

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