e-mail notifications about unread message not working

8 years 10 months ago #265902 by julie.prod.web
Hi,

I have try many times and e-mail notifications about unread message are not working.
In the attachment you can see my settings.

Many thanks
Attachments:

Please Log in to join the conversation.

8 years 10 months ago #265916 by slabbi
Has the recipient enabled notifications in the uddeIM frontend?
Have you tried to switch between phpMail and mosMail?

In the FAQ there are some other possible reasons described but these are the most common ones.

uddeIM & uddePF Development
CB Language Workgroup
CB 3rd Party Developer

Please Log in to join the conversation.

8 years 10 months ago - 8 years 10 months ago #265949 by julie.prod.web
Replied by julie.prod.web on topic e-mail notifications about unread message not working
Thanks to reply.
I'm going to try.
To make test easly, there is a possibility to have a shorter time to receive the notification about unread message ?

Please Log in to join the conversation.

8 years 10 months ago #265965 by slabbi
Notifications are always sent immediately.

uddeIM & uddePF Development
CB Language Workgroup
CB 3rd Party Developer

Please Log in to join the conversation.

8 years 10 months ago - 8 years 10 months ago #265966 by julie.prod.web
Replied by julie.prod.web on topic e-mail notifications about unread message not working
The notification are working.
What does not work is the notification about unread message: When people don't read the message they don't receive recall notification.

Please Log in to join the conversation.

8 years 10 months ago #265967 by slabbi
The "forget me not" messages share the same code as the normal notification messages. So I see no reason why it should not work (and it would be the first time report for this).

uddeIM & uddePF Development
CB Language Workgroup
CB 3rd Party Developer

Please Log in to join the conversation.

Moderators: beatnantslabbikrileon
Time to create page: 0.188 seconds

Facebook Twitter LinkedIn