blank page when sending message

1 year 7 months ago #288467 by mibert
Hi there,

I do have a problem with Uddeim PMS System.
When trying to send a message from the inbox of Uddeim (index.php?option=com_uddeim&task=new) I am getting a blank page, when trying to send the message.

Strange point is, that when I send the message through CB Quickmessage box, it is sent without problems.

Anyone here, who has an idea, what could be the issue?

My configuration is:
Joomla! 3.6.4
Uddeim 3.9 with hotfix 3
CB 2.0.15

Thanks in advance for your advise and have a good day

Best regards

Michael
1 year 7 months ago #288519 by mibert
Any idea would be really appreciated.

Best regards and have a good weekend

Michael
1 year 7 months ago #288533 by slabbi
FAQ: 1.4.4 Blank screen when uddeIM is called

uddeIM & uddePF Development
Google+ profile: plus.google.com/u/0/b/117839921924782901705/
CB Language Workgroup
CB 3rd Party Developer
1 year 7 months ago #288538 by mibert
Dear Slabbi,

thanks for your advise.
I had a menu item for the component. I even deleted previous menu link, emptied trasg and recreated it but still same problem even with new item ID.

Also SEF can not be the issue, as I have disabled SEF for Uddeim.

I can open the message creation page, but when hitting the send button, I am diverted to a blank page and message is not sent.

Hope you have another idea.

Thanks in advance and have a nice Sunday

Michael
1 year 7 months ago #288746 by mibert
Hi there,

Any advise would be really helpful.

I am happy to pay for a solution.

Best regards

Michael
1 year 7 months ago #288749 by mibert
Hi there,

I found the problem and a solution for my site.
Somehow the Tapatalk Plugin is triggering this issue, when "Activities" are enabled in this plugin settings.

Once I disabled Activities, the sending of messages is working fine.

Best regards

Michael
Moderators: beatnantslabbikrileon
Time to create page: 0.155 seconds
Facebook Twitter Google LinkedIn