That screenshot is still incorrect. You still have it as "[cb_userfield" and now you have it with field title again instead of field name. Please see the below correct formatting.
[cb:userfield field="FIELD_NAME" /]
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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That screenshot is still incorrect as you've "[cb_userfield" still. Please PM backend super administrator login credentials and will configure it for you.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I've reconfigured both your promotions conditionals substitutions to be correct, please now test. It should now be properly checking against the query fields results, you should review how they output on profile and ensure you're matching against their value properly to meet your needs if still not working as expected.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Ok I have done 6 tests and it works fine. I saw your configuration and I have finaly ( )understand what you try to say about [cb_userfield" instead of [cb:userfield"
Thank you for your help Kyle, I was in a dead end adn didn't saw what was wrong