[SOLVED] plan depending of an active user

11 years 4 months ago #217113 by krileon
Replied by krileon on topic Re: plan depending of an active user
That screenshot is still incorrect. You still have it as "[cb_userfield" and now you have it with field title again instead of field name. Please see the below correct formatting.

[cb:userfield field="FIELD_NAME" /]


Kyle (Krileon)
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11 years 4 months ago - 11 years 4 months ago #217114 by erilam
Replied by erilam on topic Re: plan depending of an active user
Undoubtedly I am slow to understand today, I apologize

here are the two screenshot (because it doesn't work with too)






Eric Lamy (erix)
www.agerix.fr/
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11 years 4 months ago #217135 by krileon
Replied by krileon on topic Re: plan depending of an active user
That screenshot is still incorrect as you've "[cb_userfield" still. Please PM backend super administrator login credentials and will configure it for you.


Kyle (Krileon)
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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11 years 4 months ago #217138 by erilam
Replied by erilam on topic Re: plan depending of an active user
login/pwd send in a PM

Eric Lamy (erix)
www.agerix.fr/

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11 years 4 months ago #217139 by krileon
Replied by krileon on topic Re: plan depending of an active user
I've reconfigured both your promotions conditionals substitutions to be correct, please now test. It should now be properly checking against the query fields results, you should review how they output on profile and ensure you're matching against their value properly to meet your needs if still not working as expected.


Kyle (Krileon)
Community Builder Team Member
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 4 months ago #217146 by erilam
Replied by erilam on topic Re: plan depending of an active user
Ok I have done 6 tests and it works fine. I saw your configuration and I have finaly ( :angry: )understand what you try to say about [cb_userfield" instead of [cb:userfield"

Thank you for your help Kyle, I was in a dead end adn didn't saw what was wrong ;)

Eric Lamy (erix)
www.agerix.fr/
The following user(s) said Thank You: krileon

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