[SOLVED] Dates of early CBsubs subscription renewal not reflecting new subscription cycle

8 years 11 months ago - 8 years 10 months ago #263909 by ospaorg
I am having trouble setting up early renewals on our test site. I would like to like to let subscribers renew or purchase new memberships 60 days in advance of the upcoming membership year and have the memberships be active from the date of completed payment through the entirety of the upcoming membership year. My site has been working properly with CBsubs for memberships activated after the membership year has begun, just can get it working for early subscriptions. Here are the settings I am using:
Pricing Tab:
Regular validity: this calendar year
Start date: 07/01
Renewable in advance by: 2 months
Grace period: 60 days
Manual renewal extends...: I have tried all 4 choices, saved, cleared website cache in between trials

From the front-end user profile, I do get the option of renewal, but only for the current membership year (July 1 2014 to July 1 2015) which is about to expire...it should be for next membership year (July 1 2015 to July 1 2016).

I am using joomla 3.4.0, CB 2.0.7 and CBSubs 4.0.0 -rc2

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8 years 11 months ago #263919 by nant

ospaorg wrote: I am using joomla 3.4.0, CB 2.0.7 and CBSubs 4.0.0 -rc2


Please update to latest CB 2.0.8 (nightly) and CBSubs 4.0.0 RC2 nightly from following links and then retest:

www.joomlapolis.com/downloads/doc_details/640-community-builder-nightly-build
www.joomlapolis.com/downloads/doc_details/671-cbsubs-gpl-nightly-build

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8 years 11 months ago #264094 by ospaorg
Thanks for the quick response. I updated to the nightly build as instructed and tested but the same issue continues to occur. What is the next step?

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8 years 11 months ago #264619 by nant

ospaorg wrote: Thanks for the quick response. I updated to the nightly build as instructed and tested but the same issue continues to occur. What is the next step?


Did you upgrade both CB and CBSubs to latest nightlies?

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8 years 11 months ago #264703 by ospaorg
Yes. Just did again to the following with the same results:

CBSubs-4.0.0-rc.2.ci.2015.05.07.00.20-unzip1st-19b055591.zip
pkg_communitybuilder_2.0.8.ci.2015.05.21.00.20+e6cfdbc0a.zip

I put in a ticket on this issue yesterday.

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8 years 10 months ago #265270 by ospaorg
Updated to the latest with same results, cannot "renew" for next membership cycle, just the same membership period; problem continues to exist:

CBSubs-4.0.0-rc.2.ci.2015.05.27.00.20-unzip1st-7ba5481e1
pkg_communitybuilder_2.0.9.ci.2015.06.01.00.20+aeb789d81

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