[#6520] Redirect to not initiated basket after login

7 years 1 month ago - 7 years 1 month ago #291437 by poml
I did not find anything using the search.

I remember that this has worked in the past? Anyway:

So, I have a user that is buying some merchandise. But he does not finish the payment process, and his basket is left as "not initiated" in the backend.

I would like the user, when he logs in next time to be transferred to the payment basket again to be able to finish his payment.

Is that possible?

Thanks!

Please Log in to join the conversation.

7 years 1 month ago #291457 by krileon
Replied by krileon on topic Redirect to not initiated basket after login
Should do that automatically if you don't have some sort of other login redirect in place. It should always redirect them to any unpaid baskets on login. It however looks like this behavior doesn't trigger unless "Show subscription plans at registration" is enabled in CBSubs > Settings > Global.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

7 years 1 month ago #291461 by poml
The option you mention is enabled in my installation.

I don't think I would have any other login redirect in place. Where and how would I set that? I do not have CB login installed.

I remember this worked in the past but has stopped working during the last weeks/months. Is there anything we can do about it?

Please Log in to join the conversation.

7 years 1 month ago - 7 years 1 month ago #291468 by krileon
Replied by krileon on topic Redirect to not initiated basket after login
Only other reason I can think of for it to not redisplay is the basket is expiring the same time or before they're logging in. Try using a test user and starting the purchase process for your merchandise plan by reaching the basket. Next immediately logout then back in and see if it takes you to the basket.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

7 years 1 month ago #291489 by poml
Hm, I checked, the basket is definitely still valid. Also I have set a very long basket expiry time.
Could it be a problem that we are talking about merchandise?

Please Log in to join the conversation.

7 years 1 month ago #291491 by poml
Hm.... it seems to work when I register as a new user, but then interrupt the payment process. Maybe a problem with merchandise?

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.245 seconds

Facebook Twitter LinkedIn