Having issues with CB Auto Actions
- cagoffice
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7 years 1 month ago #291544
by cagoffice
Replied by cagoffice on topic Having issues with CB Auto Actions
I was under the impression that the field populates as soon as someone applies (not pays). So it wouldn't matter if they upgrade at point of payment (I don't even think they can do that anyways).
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krileon
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7 years 1 month ago #291550
by krileon
Kyle (Krileon)
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Replied by krileon on topic Having issues with CB Auto Actions
The conditions you're using will only populate the field once the subscription has become active (paid) and only for new subscriptions (not upgrades or renewals).
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- cagoffice
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7 years 1 month ago #291555
by cagoffice
Replied by cagoffice on topic Having issues with CB Auto Actions
Oh I guess I am confused because I saw it populate for people who didn't even get approved (but they had free memberships). So it would be "active" upon application, not payment or approval.
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- krileon
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7 years 1 month ago #291556
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Having issues with CB Auto Actions
A free membership is active immediately as there is no payment to process. In both cases admin user approval is irrelevant as it's not checking for that, but checking that the subscription it self has become active.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- cagoffice
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7 years 1 month ago #291559
by cagoffice
Replied by cagoffice on topic Having issues with CB Auto Actions
Got it!
We used your advice and made those changes. So far so good. I will keep an eye out for any weird users that come through and try and "upgrade" at point of approval/payment.
We used your advice and made those changes. So far so good. I will keep an eye out for any weird users that come through and try and "upgrade" at point of approval/payment.
The following user(s) said Thank You: krileon
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- cagoffice
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7 years 1 month ago #291730
by cagoffice
Replied by cagoffice on topic Having issues with CB Auto Actions
Help!
Ever since we made the changes above, we are now having the field populate upon RENEWAL again (not just new subscriptions).
What are we doing wrong?
Ever since we made the changes above, we are now having the field populate upon RENEWAL again (not just new subscriptions).
What are we doing wrong?
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