CBSubs Plan Access Level

6 years 10 months ago #294471 by activha
CBSubs Plan Access Level was created by activha
Hello

We would like to set up a plan visible in frontend only by our moderators on the user profile tab CBSubs, which will allow them to trigger a subscription or a manual gift

This plan has to be visible only to the moderators and not to all other users.

I have tried the plan access tab with :
Visible to access level : registered
Visible for group : special

and tried some other combinations, but did not found the right one for such display

Can you give me an indication of how to achieve it ?

Thanks


Regards
Jean

Please Log in to join the conversation.

6 years 10 months ago #294475 by krileon
Replied by krileon on topic CBSubs Plan Access Level
Create a usergroup for your moderators then create a view access level that includes that usergroup and super users. Next set the view access level parameter to your new usergroup and leave the usergroup access parameter as public. However, once the user is subscribed they now have access to the plan as access checks and conditions are then ignored for renewals (we have a feature ticket to review changing this).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

6 years 10 months ago #294483 by activha
Replied by activha on topic CBSubs Plan Access Level
Yep that's exactly the settings that I tried for a test donation plan.

It is visible for the moderators on their own profile but visible on the other users profile by the mods only if the view access level parameter is set to register/public also.

Did I miss something ?

Please Log in to join the conversation.

6 years 10 months ago #294487 by krileon
Replied by krileon on topic CBSubs Plan Access Level
Believe the access check maybe based off the profile user object instead of off the viewing user object, but that's technically correct. The best way to do it really is for it to be a backend only plan. Don't think you'll be able to have what you're wanting without some moderator only access feature added and it do that check against the viewing user instead of the displayed user. Probably something to consider when we look to improve renewal conditions and have added a note for that to that ticket.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

6 years 10 months ago #294488 by activha
Replied by activha on topic CBSubs Plan Access Level
That won't work as we need to make a donation plan for our users to make special payments or issue manual credit note.

If we do it from the back end we can only subscribe them to the plan but that would not trigger any basket nor payment :-)

Please Log in to join the conversation.

6 years 10 months ago #294490 by krileon
Replied by krileon on topic CBSubs Plan Access Level
If it's for the user to make donations or payments why isn't the user allowed to access it? Sorry, I don't understand your usecase.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.183 seconds

Facebook Twitter LinkedIn