CB Paid Subscription does not work in Paypal Sandbox

4 months 5 days ago #303652 by Ezrach
Hello there,

I am using CB Paid subscription and when i am going to pay on Paypal after login then i see white page.

Please have a look at below screenshot.
prntscr.com/j3o8tr

Let me know if you need more detail of paypal sandbox account.

Thanks
4 months 4 days ago #303657 by krileon
You'd need to contact PayPal regarding this as it's at PayPal and CBSubs is unable to debug issues at PayPal. Please be sure the sandbox account you're using is specifically a Business sandbox account and the credentials have been supplied correctly.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
4 months 4 days ago #303659 by Ezrach
Hi Kyle,

Yes, Sandbox details are correct. If you want to verify than i can provide you all information here.

Thanks
4 months 4 days ago #303662 by krileon
Are you able to reach PayPal fine using live account credentials?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
4 months 4 days ago #303674 by Ezrach
I successfully reach at paypal and after login in account for payment i see white screen. I think, Something missing in paypal for send parameter.
4 months 3 days ago #303680 by krileon
Using a live PayPal account? Sounds like you don't have things configured correctly. Please be sure to follow the parameter descriptions carefully and instructions provided in CBSubs Manual that you can download below.

www.joomlapolis.com/downloads/documents


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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