[#7248] alias field - 0 Call to a member function get() on null

4 months 2 weeks ago - 4 months 1 week ago #306566 by Andromeda57
Hello guys,

when we insert a name in your alias field for the profile url, we get an error.

After saving the profile there is "site not found" and error message "0 Call to a member function get() on null" ...

Any idea, what we can do? Joomla, CB and plugins are up2date.
4 months 2 weeks ago #306569 by krileon
Run synchronize users within CB > Tools as sounds like the user may not exist in CB. If issue persists enable debug mode and maximum error reporting in Joomla global configuration then see if it provides a file and line number for the error.


Kyle (Krileon)
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4 months 1 week ago #306650 by Andromeda57
Synchronize users leads to the same error.... With debug we get the message:

"Call to a member function getUserData() on null
/website/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/libraries/cbpaidUserExtension.php:122"
4 months 1 week ago - 4 months 1 week ago #306661 by krileon
That should only happen if CBuser API is used against a user id that doesn't exist in CB. Looks like the CBuser usage at that location isn't accounting for that and have added a bug ticket to fix.

#7248


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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