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- loadSomething::plan id 8 but no subscription id.
loadSomething::plan id 8 but no subscription id.
- cpaschen
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5 years 8 months ago #306995
by cpaschen
loadSomething::plan id 8 but no subscription id. was created by cpaschen
In the History and Logs listing we're getting a lot of the following entries:
loadSomething::plan id 8 but no subscription id.
Can you explain what this error notice means? Secifically what is the 'loadSomething::plan id 8' telling me has happened?
This appears to be triggered when a front-end user tries to add one of our free subscriptions (plan8), without a paid one (but I'm not 100% sure of that)
I'm trying to track down exactly why this is being caused.
loadSomething::plan id 8 but no subscription id.
Can you explain what this error notice means? Secifically what is the 'loadSomething::plan id 8' telling me has happened?
This appears to be triggered when a front-end user tries to add one of our free subscriptions (plan8), without a paid one (but I'm not 100% sure of that)
I'm trying to track down exactly why this is being caused.
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krileon
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5 years 8 months ago #307001
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic loadSomething::plan id 8 but no subscription id.
That error is thrown when a subscription is attempted to be loaded for a specific plan, but the subscription doesn't exist. That can happen for example when an IPN from the payment gateway comes through for a subscription that no longer exists.
Is your free plan a free lifetime plan? If so try enabling subscriptions for free lifetime plans within CBSubs > Settings > Global.This appears to be triggered when a front-end user tries to add one of our free subscriptions (plan8), without a paid one (but I'm not 100% sure of that)
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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