No photo on profile page
- Totoweb
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5 years 7 months ago #307363
by Totoweb
No photo on profile page was created by Totoweb
Hi,
On this website we have a photo in the overview.
www.motivaction.nl/over-motivaction/onze-mensen
But if you go tot the profile page there is no photo
Example
www.motivaction.nl/anne-blanksma-ceta/
The strange thing is that some people do have a photo on the profile page.
www.motivaction.nl/amber-porsius/
Can you help me out?
Kind regards,
Raoul
On this website we have a photo in the overview.
www.motivaction.nl/over-motivaction/onze-mensen
But if you go tot the profile page there is no photo
Example
www.motivaction.nl/anne-blanksma-ceta/
The strange thing is that some people do have a photo on the profile page.
www.motivaction.nl/amber-porsius/
Can you help me out?
Kind regards,
Raoul
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krileon
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5 years 7 months ago #307372
by krileon
Kyle (Krileon)
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Replied by krileon on topic No photo on profile page
Do you have CB Privacy installed or CB Conditional installed? If so try unpublishing both to see if issue resolves. Could be privacy controls or conditions applying specifically to profile only. Aside from that it'd likely be something that's modifying the user object and nulling the avatar. Which could be from custom code maybe in CB Auto Actions or a 3rd party installed CB plugin.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- Totoweb
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5 years 7 months ago - 5 years 7 months ago #307373
by Totoweb
Replied by Totoweb on topic No photo on profile page
Hello Krileon,
Can I give you access to admin? CB Privacy or CB Conditional are not installed.
Kind regards,
Raoul
Can I give you access to admin? CB Privacy or CB Conditional are not installed.
Kind regards,
Raoul
Last edit: 5 years 7 months ago by Totoweb.
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- Totoweb
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5 years 7 months ago #307376
by Totoweb
Replied by Totoweb on topic No photo on profile page
It seems that uploading the image again solves the problem.
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- krileon
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5 years 7 months ago #307386
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic No photo on profile page
Sounds like the thumbnail image existed, but the fullsize image didn't in that case. I've no idea how that could've happened if images were uploaded through the field at time of registration or profile edit.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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