Force required fields to be filled out at renewal

3 weeks 17 hours ago #308122 by cagoffice
Hello,

Is it possible to force the user to fill out required fields at time of their subscription renewal?
2 weeks 6 days ago #308140 by krileon
No, there's no functionality to force that.


Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
2 weeks 6 days ago #308142 by cagoffice
Do you have any suggestions on how to get a user to complete their profile?

I will give some backstory- we imported a large list of users a few years ago when we got Community Builder and since then, we have created/or made some fields in the user profile mandatory. So we have a lot of users who still don't have those fields filled out.

New users are fine because they have to submit the application that forces them to complete those fields. But there is still a lot of older users who don't have them filled out.
2 weeks 6 days ago #308147 by krileon
We've no functionality to force them to update their profile. Best I can suggest is using CB Progress Field to track completeness then conditioning against it in a redirect action in CB Auto Actions to redirect them to profile edit if their profile is incomplete. You could do this after login for example. Example as follows.

Global
Triggers: onAfterUserLoginSuccess
Type: Redirect
User: Automatic
Access: Everybody
Conditions
1: [FIELD_NAME] Not Equal To 100
Action
URL: index.php?option=com_comprofiler&view=userdetails


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
2 weeks 3 days ago #308202 by cagoffice
Ok thank you!
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