[SOLVED] Stop Invoice Popup
- bins
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5 years 1 month ago - 5 years 1 month ago #310739
by bins
[SOLVED] Stop Invoice Popup was created by bins
Hiya,
I am getting several reports of potential members going through registration and, once selecting to pay offline, the screen going blank.
The CB PS logs show a message title of '---' and the message just shows that the db has been updated (that I can read/interpret)
The only thing I can guess is happening is that the invoice pop up is being blocked (any other thoughts appreciated), so, can this pop up be switched off/made just a standard page?
I am getting several reports of potential members going through registration and, once selecting to pay offline, the screen going blank.
The CB PS logs show a message title of '---' and the message just shows that the db has been updated (that I can read/interpret)
The only thing I can guess is happening is that the invoice pop up is being blocked (any other thoughts appreciated), so, can this pop up be switched off/made just a standard page?
Last edit: 5 years 1 month ago by krileon. Reason: Added [SOLVED] tag to subject
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krileon
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5 years 1 month ago #310744
by krileon
Kyle (Krileon)
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Replied by krileon on topic Stop Invoice Popup
Edit your offline gateway within CBSubs > Gateways then set "Payment slip opens in" to "Stays in same window within the site, optionally with PRINT button". The popup shouldn't be blocked though as it's same domain triggered by a user click, but I suppose some popup blockers could be too aggressive and block it anyway.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- bins
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5 years 1 month ago #310857
by bins
Replied by bins on topic Stop Invoice Popup
Thanks for that.
It is working and I hope that I do not get a repeat of the issue!!!
It is working and I hope that I do not get a repeat of the issue!!!
The following user(s) said Thank You: krileon
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