Subscription Deadline Extension per User
- pholcomb
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3 years 6 months ago #320940
by pholcomb
Subscription Deadline Extension per User was created by pholcomb
I have a subscription set up that expires 1 year after activation. For 90% of our users that is sufficient as they will renew yearly. However, we have a select group of users whose membership (subscription) doesn't expire [Lifetime]. I still need the current subscription setup to stay the same, but is there a way to manually change one user's expiration date for their subscription?
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krileon
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3 years 6 months ago #320955
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Subscription Deadline Extension per User
Recommend just creating a second plan with a lifetime duration, but yes you could edit their subscription within CBSubs > Subscriptions by clicking the # under the ID column and setting their expiration date to be extremely far into the future. Since you're using manual renewals this should work fine. Never do this for recurring subscriptions though.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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