[SOLVED] Can't install or update CB packages

1 month 1 day ago #326445 by MarlonFungai
Replied by MarlonFungai on topic Can't install or update CB packages
Thank you I have sent them

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1 month 1 day ago #326446 by krileon
Replied by krileon on topic Can't install or update CB packages
Your site is throwing 403 Forbidden errors. You've server security blocking HTTP requests. More than likely it's mod_security. You'll have to contact your host about that.

Aside from that I am having no issues with installing things. Even the language plugin that failed to install for you installed fine for me. What browser are you using and what is its version? Our browserslist is as follows which limits what browsers we support.

>= 0.5%
last 2 major versions
not dead
Chrome >= 60
Firefox >= 60
Firefox ESR
iOS >= 12
Safari >= 12
not Explorer <= 11
not op_mini all

If you're using an unsupported browser that could be your issue. Could also just be a browser extension causing your problem. Please try a different browser like Chrome or FireFox depending on what you're currently using and see if that helps or at least be sure your current browser is up to date.


Kyle (Krileon)
Community Builder Team Member
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1 month 21 hours ago #326451 by MarlonFungai
Replied by MarlonFungai on topic Can't install or update CB packages
Ok so this is what I ended up doing. I moved the installation to another server using akeeba back up. Then deleted the account on the previous whm cpanel account, created a new account and restored the back up. So far so good. I think the issue is caused somewhere in how cpanel restores full back ups. We ran into a database issue on WordPress and that got me thinking if it was server related. I also disabled mod_security. Anyway right now everything seems fine I will update this post should that change.
The following user(s) said Thank You: krileon

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