upgrade

11 years 2 months ago #220256 by techbranchsm
upgrade was created by techbranchsm
After I purchase the upgrade do I have to install any upgraded components or just change the license number?

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11 years 2 months ago #220274 by nant
Replied by nant on topic upgrade

techbranchsm wrote: After I purchase the upgrade do I have to install any upgraded components or just change the license number?


The new CBSubs GPL manual has a chapter about this.

You basically need to backup your site first (always do this even if it is not suggested) and then just install CBSubs GPL 3.0 over your existing installation (install all elements you need).

No settings or configurations will be lost and you will no longer even see a license tab on your CBSubs GPL settings icon area.

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11 years 2 months ago #220318 by techbranchsm
Replied by techbranchsm on topic upgrade
After I install the 3.0 and before I install the other plugins ... during that period of time will CB Subs be reduced function until the plugins are reinstalled?

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11 years 2 months ago #220333 by krileon
Replied by krileon on topic upgrade
Installation takes a couple of seconds. I suggest putting your site in offline mode until you finish upgrading if your site is active to prevent purchases mid-upgrade.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 2 months ago #220679 by techbranchsm
Replied by techbranchsm on topic upgrade
I installed 3.0 but I have this error when I go in to administer CB Subs.

"The version 2.0.2 of cbsubsbot does not match CBSubs plugin version 3.0.0"

When I attempt to install "bot_subs_300"

I get this error:
Upload showPlugins - Upload Failed
ERROR: Could not find a CB XML setup file in the package.
[ Continue ... ]
Upload showPlugins - Failed
Installation file not found:
/tmp/install_5118f72a15925/bot_cbpaidsubs/

any ideas?

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11 years 2 months ago #220749 by krileon
Replied by krileon on topic upgrade
The bot is a Joomla plugin and needs to be installed through Joomlas extension manager. Please review your CBSubs documentation for detailed installation instructions.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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