members getting expired emails even though they are active

9 years 2 months ago #222417 by ThePiston
All of the sudden one of our plans is sending expired emails even though they are not expired. Happened to a lot of users today. I checked them all and none are expired on any of their plans.

This happening to anyone else?

CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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9 years 2 months ago #222791 by krileon
Do you have a grace period on your plans? Maybe it's sending an expiration email when plan was supposed to expire before grace period starts.


Kyle (Krileon)
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