My users are not getting confirmations

9 years 4 months ago #224211 by techbranchsm
My users are not getting confirmations was created by techbranchsm
Also, when I try and resend confirmations this is what comes up:
Sent confirmation emails to 0 users

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9 years 4 months ago - 9 years 4 months ago #224271 by krileon
Replied by krileon on topic My users are not getting confirmations
Do CB emails work at all? Check your user within CB > User Management then click Mass Mailer to send an email to your self and see if emails are even working. Please keep in mind CBSubs sends confirmation, approval, and welcome emails after payment by default. To send confirmation and/or approval emails before payment you need to configure this on the workflows tab of your plans. Resend confirmation emails only works if the user is blocked and unconfirmed I believe.


Kyle (Krileon)
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