My users are not getting confirmations
- techbranchsm
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11 years 2 weeks ago #224211
by techbranchsm
My users are not getting confirmations was created by techbranchsm
Also, when I try and resend confirmations this is what comes up:
Sent confirmation emails to 0 users
Sent confirmation emails to 0 users
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krileon
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11 years 2 weeks ago - 11 years 2 weeks ago #224271
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic My users are not getting confirmations
Do CB emails work at all? Check your user within CB > User Management then click Mass Mailer to send an email to your self and see if emails are even working. Please keep in mind CBSubs sends confirmation, approval, and welcome emails after payment by default. To send confirmation and/or approval emails before payment you need to configure this on the workflows tab of your plans. Resend confirmation emails only works if the user is blocked and unconfirmed I believe.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 2 weeks ago by krileon.
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