can't work out how to get payments to show in the payments list

7 years 5 months ago #287257 by rgjoyce
I've tested with paypal and paypal pro.
even after successful payments, I get no items listing in the payments area.

I want to get the refund function working.
Without listings here, I don't think it will show.
As far as I can see, the refund links show on items in this list.

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7 years 5 months ago #287280 by krileon
Do you have notifications within CBSubs > Notifications from PayPal? If the notification failed (PDT or IPN) it should be noted there with why. Errors can also be found within CBSubs > History Log it there are any. My guess is you didn't configure your account correctly. Please be sure to follow the instructions within the gateway and/or CBSubs Manual carefully. Cancellations and Refunds onsite will not work without the API Credentials configured for PayPal standard.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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7 years 5 months ago #287303 by rgjoyce
In the last notification, which payment went through successfully, I see this in the list.
This is test account data for sandbox. so, nothing to worry about.
Raw result COMMUNICATION ERROR
Raw data $_GET=array (
'option' => 'com_comprofiler',
'view' => 'pluginclass',
'plugin' => 'cbpaidsubscriptions',
'cbpgacctno' => '31',
'cbppdtback' => 'ba9599081f484bee439ac144992c1b80',
'cbpbasket' => '214',
'do' => 'gw',
'result' => 'notify',
'cbpid' => 'cbp580f1800c44f7650322195',
'format' => 'raw',
'Itemid' => NULL,
'task' => 'pluginclass',
);
$_POST=array (
'mc_gross' => '3.00',
'invoice' => 'U135',
'protection_eligibility' => 'Eligible',
'address_status' => 'confirmed',
'payer_id' => 'KN5JSSX8SMSSG',
'tax' => '0.00',
'address_street' => '1 Main St',
'payment_date' => '03:58:46 Oct 25, 2016 PDT',
'payment_status' => 'Completed',
'charset' => 'windows-1252',
'address_zip' => '95131',
'first_name' => 'fsfd',
'mc_fee' => '0.39',
'address_country_code' => 'US',
'address_name' => 'fsfd sdf',
'notify_version' => '3.8',
'custom' => '214',
'payer_status' => 'verified',
'business' => 'merchant2@kp.com',
'address_country' => 'United States',
'address_city' => 'San Jose',
'quantity' => '1',
'verify_sign' => 'A4TxgShL3JJ9nWQhcePS6JeEs8dzABPAAzAYavyRZzmVpWGPoR-Jq2iP',
'payer_email' => 'reagent007@yandex.re',
'txn_id' => '1W36832300396232D',
'payment_type' => 'instant',
'last_name' => 'sdf',
'address_state' => 'CA',
'receiver_email' => 'merchant2@kp.com',
'payment_fee' => '0.39',
'receiver_id' => 'Z7B28MYPADYJL',
'txn_type' => 'web_accept',
'item_name' => 'Test Subs Plan for tester2',
'mc_currency' => 'USD',
'item_number' => 'S91-582-1',
'residence_country' => 'US',
'test_ipn' => '1',
'handling_amount' => '0.00',
'transaction_subject' => '',
'payment_gross' => '3.00',
'shipping' => '0.00',
'ipn_track_id' => 'd04b4cefb180e',
);
$error='0';
$status='400';
$transaction_info='';

I don't see any errors here.

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7 years 5 months ago #287386 by rgjoyce

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7 years 5 months ago #287403 by krileon
Your issue is the same as the following.

www.joomlapolis.com/forum/153-professional-member-support/235070-paypal-pdt-and-ipn-communication-issues#287220

There's a problem specifically with PayPal Sandbox. PayPal has made changes that we need to investigate and see if we need to make changes to our API usages. This does not affect live sites if configured as instructed.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

7 years 5 months ago #287414 by rgjoyce
not the same as I get success when returning from paypal.

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