Extra footer at bottom of plan emails

7 years 4 months ago #289028 by dewittds
Extra footer at bottom of plan emails was created by dewittds
I just notice that plan emails (ie. expiration notice) has an additional bit of text at the very bottom of the email.
It says:
NOTE: This email was automatically generated from SLAGA (httpp://www.old url.com).

This line happens to have an old url at the end. I have not been able to find were I can alter this.

I have looked at the cbsubs plan expiration email info and it is not there, poked around each of the config areas of cbsubs, community builder and joomla.

Thanks for any help in find this,

David DeWitt

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7 years 4 months ago #289061 by krileon
Replied by krileon on topic Extra footer at bottom of plan emails
That's a part of our notification API and is sent with all email notifications. There's no way for it to contain the wrong URL unless the string was translated and the URL hardcoded into it or live_site within configuration.php is wrong in which case most of your site would be broken. So my guess is the following language string has been translated to have that URL hardcoded into it.

'EMAIL_NOTE_AUTOMATIC_GENERATION' => 'NOTE: This email was automatically generated from [sitename] ([siteurl]).'


Kyle (Krileon)
Community Builder Team Member
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7 years 4 months ago #289080 by dewittds
Replied by dewittds on topic Extra footer at bottom of plan emails
I have not made any changes directly to the code and somewhat recall that have the $live_site = our url in the configuration.php cause a bit of problem with some addon. Don't remember which one now.
How can I test what info ([siteurl]) pulls. maybe place it in a temporary article.
then maybe it's time to put the url back into livesite= and see what happens.

Thanks,
David

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7 years 4 months ago - 7 years 4 months ago #289108 by krileon
Replied by krileon on topic Extra footer at bottom of plan emails
The [siteurl] substitution is just the result of live_site. Basically whatever the live URL that Joomla provides. There's no way for that to be wrong without causing serious problems throughout your site. It's also only available to notifications or wherever directly supports it. Are you using any CB language plugins installed? If so try removing them as they maybe out of date or someone translated that string in error.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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