how to have the user fill out a field every time he/she purchase or upgrade?

7 years 2 months ago #289491 by dmsoftware
Ok, so I have to get any user that wants to buy a specific plan to fill out one or more fields.

I created the field from Community Builder, however I have no idea how to get it to show up whenever someone subscribes to a plan?

thanks.

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7 years 2 months ago #289538 by krileon
There's no feature to request a field be completed when subscribing to a plan. Best you can do at this time is make the field required then show/hide it using CBSubs Fields Tabs Protection so on next profile edit they'll be required to complete it.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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7 years 2 months ago #289579 by dmsoftware
ok, but what if the client subscribe to PLAN ONE and fill out domain WWW.EXAMPLEDOMAINONE.COM. Then two days later he subscribe again to PLAN ONE. Will he have an empty domain field to fill and associate or will he see the priorly inserted domain?

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7 years 2 months ago #289620 by krileon
CBSubs doesn't present them with any kind of form to fill out fields beyond the invoice address stuff. If you need fields associated with a plan you'd need to condition those fields with CBSubs Fields Tabs Protection then they'd have to go to profile edit after subscription to fill those out. There's no requirement for them to do so though as they could just browse away. I guess on login using CB Auto Actions you could check if the field is still empty if they're subscribed to your plan then redirect them to profile edit with a redirect message stating to fill out the field.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

7 years 2 months ago #289659 by dmsoftware
Hello krileon, I don't think I have expressed myself very clearly, however it doesn't matter that much now. I have opted for another component to handle my subscriptions requirements. Thanks for the effort.

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