CBSubs unconfirming acy
- wjgadmin
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5 years 9 months ago #305750
by wjgadmin
CBSubs unconfirming acy was created by wjgadmin
hi guys,
when a user signs up for our newsletter and confirms their account (starts receiving emails) and then they sign up for one of our cbsubs memberships, it is unconfirming their account in acy. can you please tell me how to stop that or what could cause it?
when a user signs up for our newsletter and confirms their account (starts receiving emails) and then they sign up for one of our cbsubs memberships, it is unconfirming their account in acy. can you please tell me how to stop that or what could cause it?
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krileon
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5 years 9 months ago #305769
by krileon
Kyle (Krileon)
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Replied by krileon on topic CBSubs unconfirming acy
Do you have CBSubs AcyMailing installed and configured in your plans to subscribe or unsubscribe them from any of your newsletters?
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- wjgadmin
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5 years 9 months ago #305773
by wjgadmin
Replied by wjgadmin on topic CBSubs unconfirming acy
Yes sir, we have 2 in CB plugins:
1. AcyMailing CB Plugin (please see params attached via image)
2. CBSubs AcyMailing
1. AcyMailing CB Plugin (please see params attached via image)
2. CBSubs AcyMailing
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- krileon
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5 years 9 months ago #305819
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CBSubs unconfirming acy
We've no control over this as that's AcyMailings plugin.1. AcyMailing CB Plugin (please see params attached via image)
Do you've any plans subscribing/unsubscribing them from newsletters? Try unpublishing CBSubs AcyMailing and see if issue persists.2. CBSubs AcyMailing
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- wjgadmin
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5 years 9 months ago #305987
by wjgadmin
Replied by wjgadmin on topic CBSubs unconfirming acy
Thanks for this. I am trying to work with acy on resolving this if their plugin is causing it. I do have the CBSubs plans subscribing users to lists so can't really disable that as of now. I am however working on removing the dependancies so that I can at least stop subscribing them to the lists.
Just to confirm it a user is not added to a list in acy, but is registered in CBSubs, can I still send emails via acy to them by using the CBSubs filter from acy?
I realize this is more of an acy question, it just popped in my mind so thought I'd ask incase you knew. Thank you
Just to confirm it a user is not added to a list in acy, but is registered in CBSubs, can I still send emails via acy to them by using the CBSubs filter from acy?
I realize this is more of an acy question, it just popped in my mind so thought I'd ask incase you knew. Thank you
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- krileon
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5 years 9 months ago - 5 years 9 months ago #306003
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CBSubs unconfirming acy
I had no idea AcyMailing had a CBSubs filter. So I'm guessing it's something AcyMailing is doing and have no idea if that filter will work or not. CBSubs AcyMailing just subscribes and unsubscribes users from the selected newsletters based off subscription state.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 5 years 9 months ago by krileon.
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