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  7. [#7341] User With Expired Subscription Still Able To Login

[#7341] User With Expired Subscription Still Able To Login

5 years 5 months ago #308472 by krileon
Replied by krileon on topic User With Expired Subscription Still Able To Login
Typically we'll reply to the topic, this topic, attached to the ticket when resolved since CBSubs tickets are still private and can't be tracked by the public.

Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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5 years 5 months ago #308559 by beat
Replied by beat on topic [SOLVED] [#7341] User With Expired Subscription Still Able To Login
Ok, latest nightly solves the issue #7341 that upgradable CbSubs plans are not proposed to blocked users which don't have the Registered group (or more precisely the default group getting assigned at registration, a Joomla setting) and don't have any group that is controlled by a CBSubs plan to which the user could upgrade.

So, in your case, with users having now Registered group and when expiring or expired, they will now see plans to re-subscribe to (Renew or Upgrade).
Beat - Community Builder Team Member

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The following user(s) said Thank You: nant

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5 years 5 months ago #308560 by gaylpunzalan
Replied by gaylpunzalan on topic [SOLVED] [#7341] User With Expired Subscription Still Able To Login
Hi, so what do I do from here? Download CBSubs again and install? 'Cause I tried, and it just says "Your login is blocked" and doesn't have a Renew button.

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5 years 5 months ago #308577 by beat
Replied by beat on topic [SOLVED] [#7341] User With Expired Subscription Still Able To Login
Did you download from our Downloads and install the latest nightly build of 2018-11-12 ?

If yes, is the plan available for upgrade to the group/access list of that user ?
Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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5 years 5 months ago #308579 by gaylpunzalan
Replied by gaylpunzalan on topic [SOLVED] [#7341] User With Expired Subscription Still Able To Login
It's working perfectly now!!!!

THANK YOU! THANK YOU! THANK YOU!
The following user(s) said Thank You: nant, krileon

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