CBSubs Acymailing plugin working correctly?

5 years 4 months ago #308701 by ThePiston
I had a lengthy back and forth with Acyba about the CBSubs plugin incorrectly subscribing/unsubscribing users. They agreed that the plugin was not working correctly. I'm including their response. I updated the plugin but unsure if it's still working right.

I have the plugin set as the following (subscribes when they activate, unsubscribes when they expire)


This is what happens when someone unsubscribes and then renews:


This is what Any says:
"The issue appears to be coming from "Community Builder" itself.

CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X
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5 years 4 months ago #308709 by krileon
Replied by krileon on topic CBSubs Acymailing plugin working correctly?
Looks like you may have the "Deactivation / Cancellation / Expiration" usage configured as well? That's the only reason for it to remove subscriptions just before adding them. Note that is has a "Remove on plan activation" parameter as well. Beyond that the only way subscriptions could be removed exactly when subscriptions are added is if AcyMailing API is doing that, but we're using the below API as we were instructed to do.

$acy_user = acymailing_get( 'class.subscriber' );
$subscriber_id = $acy_user->subid( USER_ID_HERE );
$acy_user->saveSubscription( $subscriber_id, NEWSLETTER_LIST_HERE );


Kyle (Krileon)
Community Builder Team Member
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5 years 4 months ago #308710 by ThePiston
Replied by ThePiston on topic CBSubs Acymailing plugin working correctly?
Yes, I have those set but those deactivation Lists are different lists that we add users to when they unsubscribe such as a "Past Member" newsletter list. I'll let Acy know about this and see what they say.

CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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