Urgent help needed on CbSubs

5 years 1 month ago #310738 by liaskas
Urgent help needed on CbSubs was created by liaskas
Hello

I have some serious issues after the latest upgrades to CB and CbSubs

Actualy the problem is noticed when a payment is completed through paypal.

The user returns back to thank you page of the site
Paid Subscriptions / basket / status (backend) shows completed
Paid Subscriptions / Subscriptions / status (backend) shows Registered Unpaid

The paid subscription is not applied to the user!!!

Before the update to the latest CbSubs everything was working fine!

CB version 2.4.0+build.2019.02.07.19.49.51.c86068090
CbSubs 4.3.0+build.2019.02.18.22.32.58.8393f4f50
Joomla Joomla! 3.9.3
PHP 7.1.25

Please advise

Thank you in advance!

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5 years 1 month ago #310752 by krileon
Replied by krileon on topic Urgent help needed on CbSubs
What version were you previously using? The last time the PayPal gateway was touched was 11 months ago. It's not really possible for the basket to pay without activating the subscription; that's all done in a single operation. Ensure you've your PayPal gateway completely configured with API credentials and IPNs.

Seams to be the same issue as the below topic.

www.joomlapolis.com/forum/255-developer-members-support/240485-cbsubs-and-paypal?limitstart=0

Recommend seeing my reply below to verify your gateway and PayPal are absolutely configured correctly.

www.joomlapolis.com/forum/255-developer-members-support/240485-cbsubs-and-paypal?start=6#310420


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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