Doing a bulk assignment of users to particular plans

4 weeks 2 days ago #316393 by llau
Thank you Krileon.

Right now, we've setup a Paypal payment gateway using the sandbox server.

After making the payment on the Paypal website, there is a button to click to return us back to our site and I'm pretty sure we've configured things properly and have also entered a return url on the sandbox account and we're also using the merchant ID, identity token, api credentials, and email of the "sandbox" account.

For some reason, after clicking the button to return back to our website, it always seems to take a long time, like over a minute.

Any ideas on how to resolve this would be greatly appreciated.

Thanks in advance,
V
4 weeks 2 days ago #316401 by krileon
PayPal Standard, Advanced, or Pro? All 3 are different gateways and implementations. It could be an API call to the sandbox server that's responding slow and does happen sometimes, but won't be present on live as their sandbox server has no guarantee of performance. Even though it takes awhile does it eventually complete? Any error notifications in CBSubs > Notifications or errors in CBSubs > History Log? If it's attempting to redirect back to the https version of your site ensure https is working correctly on your site.


Kyle (Krileon)
Community Builder Team Member
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