Doing a bulk assignment of users to particular plans

5 months 5 days ago #316393 by llau
Thank you Krileon.

Right now, we've setup a Paypal payment gateway using the sandbox server.

After making the payment on the Paypal website, there is a button to click to return us back to our site and I'm pretty sure we've configured things properly and have also entered a return url on the sandbox account and we're also using the merchant ID, identity token, api credentials, and email of the "sandbox" account.

For some reason, after clicking the button to return back to our website, it always seems to take a long time, like over a minute.

Any ideas on how to resolve this would be greatly appreciated.

Thanks in advance,

Please Log in to join the conversation.

5 months 5 days ago #316401 by krileon
PayPal Standard, Advanced, or Pro? All 3 are different gateways and implementations. It could be an API call to the sandbox server that's responding slow and does happen sometimes, but won't be present on live as their sandbox server has no guarantee of performance. Even though it takes awhile does it eventually complete? Any error notifications in CBSubs > Notifications or errors in CBSubs > History Log? If it's attempting to redirect back to the https version of your site ensure https is working correctly on your site.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.400 seconds

Facebook Twitter LinkedIn