Issue with EU VAT taxes

1 week 3 days ago #315498 by liaskas
Situation:
Have set all different VAT for all European countries.

Have set that the VAT id must be validated.

When a user purchases, if he provides a VAT id that is correct and registered in VIES then everything works fine.

If a user provides a VAT id that is not correct or not registered in VIES then the TAXES of all EU countries are added to his invoice.

* VIES = VAT Information Exchange System

Please see screenshot...


I do not know if there is something wrong with my setting.

Can you please advise?
Attachments:
1 week 13 hours ago #315535 by liaskas
Any ideas about this issue?
1 week 13 hours ago #315536 by beat
Hi liaskas,
I am still trying to reproduce your issue. Could not reproduce to have more than a single VAT!

Do you have a screen-dump of the VAT Rate settings for a country ?

Did you choose European Union + Country in the corresponding VAT Rate settings ?

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
1 week 12 hours ago #315538 by liaskas
Not sure what you are asking by saying screen-dump

Here is how my settings are:

Tax rules
1. Not subject to sales tax
2. European Countries

Tax rates
28 tax rates like the following...
VAT Bulgaria 20.00000 1 European Countries EU Countries EU Countries All No All All --- 10001

Geographic Zones
EU Countries
Countries Ouside of EU

I do not know if this helps
1 week 11 hours ago #315540 by beat

liaskas wrote: Not sure what you are asking by saying screen-dump

Here is how my settings are:

Tax rules
1. Not subject to sales tax
2. European Countries

Tax rates
28 tax rates like the following...
VAT Bulgaria 20.00000 1 European Countries EU Countries EU Countries All No All All --- 10001

Geographic Zones
EU Countries
Countries Ouside of EU

I do not know if this helps


Yes, it helps, IF I understood properly the shorthanded settings.

You need to define a Geographic Zone for each country, and then in your Tax Rates, you need to specify the country, e.g. "Bulgaria", not only in the description, but also in Geographic Zone of Buyer in each Tax Rate setting.

And in each VAT rate setting, you need to have "Does this tax apply for sales outside of the seller Country" set to B2C, then below have "Methods to validate that the customer is a business (B2) for this tax" set to online with EU VAT server (and fill-up your VAT number used for that country for identifying purposes at VIES, otherwise the query won't work).

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
1 week 11 hours ago #315541 by liaskas
Allow me to do it step by step so that we avoid misconfiguration

So... first thing is to create a Geographic Zone for each one of the EU countries. Right?
Moderators: beatnantkrileon
Time to create page: 0.445 seconds
Facebook Twitter Google LinkedIn