[SOLVED] [#8265] QuickPay subscription not working!

3 months 4 days ago - 3 months 4 days ago #321627 by rbuelund
Replied by rbuelund on topic QuickPay subscription not working!
Another reason to not use Stripe here in Denmark is that they do not support MobilePay (the danish version of ApplePay), which is videly used to pay online here in Denmark - the customers need to be able to pay with that. If Stripe supported that, then it would be another storry.

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3 months 4 days ago #321629 by krileon
Replied by krileon on topic QuickPay subscription not working!

The flow at QuickPay is that you first create a subscription, and after that you initiate a payment on that subscription - that is not happening automatically.

You can see that here: learn.quickpay.net/tech-talk/guides/subscriptions/#introduction-to-subscriptions

We have that implemented using our internal scheduler, because QuickPay does not initiate the payment themselves. This is why we do not recommend QuickPay. It is an unreliable way to handle recurring payments. Within the _cbsubs_payment_baskets database table find the scheduler_next_maturity column for your basket. That is the date the scheduler is set to trigger payment on.

It's possible due to it being a renewal in advance the scheduler set the scheduler_next_maturity date to the date the actual renewal is supposed to happen instead of being early. Am trying to get my developer account functional again to review this further.


Kyle (Krileon)
Community Builder Team Member
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3 months 4 days ago - 3 months 4 days ago #321630 by rbuelund
Replied by rbuelund on topic QuickPay subscription not working!
The scheduler_next_maturity is set to 2021-12-31 19:51:03 - so that is not triggering a payment for this year 2021, only for 2022 - so it is not working corectly.
It would be ok by me if it just triggered on 2020-12-31 - I would just have to adjust some of the user messages/mails. Right now I have only two active payments and I could set them manually in the database, but not for 500 where I have to check each one if it is recurring or not.

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3 months 4 days ago #321632 by rbuelund
Replied by rbuelund on topic QuickPay subscription not working!
Could this setting have something to do with the problem ??
Attachments:

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3 months 4 days ago #321633 by krileon
Replied by krileon on topic QuickPay subscription not working!
I'm investigating the issue as we speak. CBSubs scheduler assumes initial payment was already handled and is why the maturity date is for the next renewal. QuickPay does not handle initial payment at all. I'm working on implementing this on PDT return or on IPN response so the initial payment can be paid correctly.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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3 months 4 days ago #321634 by krileon
Replied by krileon on topic QuickPay subscription not working!
Ok, have added a bug ticket for this as follows.

forge.joomlapolis.com/issues/8265

I have this fixed for PDT returns, but need to do some extensive IPN testing as we don't want issues like IPN causing a duplicate payment, etc..


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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