Autorecurring Type - Not autorecurring
- ricco1
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9 years 3 weeks ago #261707
by ricco1
Autorecurring Type - Not autorecurring was created by ricco1
Hi,
In the Subscriptions it says: "Autorecurring Type - Not autorecurring", although it's autorecurring. Why?
In the Subscriptions it says: "Autorecurring Type - Not autorecurring", although it's autorecurring. Why?
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krileon
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9 years 2 weeks ago #262298
by krileon
Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic Autorecurring Type - Not autorecurring
The user may have cancelled the auto recurring payments. If using PayPal check within your PayPal account to see if there's a recurring profile for that subscription. Offline payments can not be recurring. In short that subscription is set to manual renewal and will expire when the expiration date is reached.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: ricco1
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