[SOLVED] Renew button on cbsubscription module not working

8 years 6 months ago #271518 by nant

julie.prod.web wrote: Yes. It's this button I try to see 1 month before expiration (like the renew settings are on my cbsubs).
But, in my case, it work only when I setting a plan in : « Access > Allow new subscriptions > No ». (please read back my post "13 hours 43 minutes ago")
Did you understand the probleme ? I don't have this button with normal settings. I don't understand why.


I don't either as I could not replicate during my testing.

please pm me superadmin access and test user you are testing and i will take a look

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8 years 6 months ago #271538 by nant

julie.prod.web wrote: Yes. It's this button I try to see 1 month before expiration (like the renew settings are on my cbsubs).
But, in my case, it work only when I setting a plan in : « Access > Allow new subscriptions > No ». (please read back my post "13 hours 43 minutes ago")
Did you understand the probleme ? I don't have this button with normal settings. I don't understand why.


Ok - took a look at your use case (thanks for credentials) and was able to replicate issue here also.

It looks like if an upgrade proposal is present then no RENEW proposal is displayed.

I have converted the FR to a bug ticket and notified the developers to fix for next release and hopefully next CBSubs nightly.

I will post back here when this is resolved and fixed in nightly.

Thanks for helping us find the issue.
The following user(s) said Thank You: erilam

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8 years 6 months ago #271654 by beat
ACtually, the issue was that if a subscription is active but renewable in advance, the renew now link isn't displayed.

I've now fixed that for next nightly build of CBSubs (fix is in module).

Thanks for reporting.

#5543

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
The following user(s) said Thank You: nant, erilam, julie.prod.web

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8 years 6 months ago #271743 by julie.prod.web
Replied by julie.prod.web on topic Renew button on cbsubscription module not working
Thanks for fixing this
The following user(s) said Thank You: nant, erilam

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7 years 11 months ago #281195 by c_schmitz
I am having same problem in CBSubs 4.0.2. Known regression? Please confirm.

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7 years 11 months ago #281196 by beat

c_schmitz wrote: I am having same problem in CBSubs 4.0.2. Known regression? Please confirm.


It is not a regression, it is a special case in relation with a joomla menu. The problem appeared with a change in Joomla 3.5 (and maybe in one of last 3.4 versions).

CBSubs nightly, avaialble for download fixes this issue, which will obviously also be there in next CBSubs release.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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