Emails are not sending

12 years 1 month ago #78747 by emdc2
Replied by emdc2 on topic Re:Emails are not sending
I sent you an email through your contact page.

Let me know if you need anything else.

Thanks again!
Emily
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12 years 1 week ago #80672 by armanRivard
Replied by armanRivard on topic Re:Emails are not sending
I'm having the same exact issue here.
Nothing in the http or system logs.
Any way to turn on debugging or trace this?

thanks you
The topic has been locked.
12 years 1 week ago #80674 by beat
Replied by beat on topic Re:Emails are not sending
I just spent a few hours on this issue, checking and comparing code.

Then tested from community builder with SMTP and authentication, and it works fine.

Did you make sure the "from" address (in the CB configuration->registration tab) matches your domain ?

Did you have or try to put the same as the "from" address of your joomla installation ?

If yes, and it still doesn't work, please PM me a SMTP server and the user/password used that works with joomla but not with CB.

(Emily, i looked my email, but didn't find at first glance the contact form you filled-in, could you please also resend ?)

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
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12 years 1 week ago #80680 by armanRivard
Replied by armanRivard on topic Re:Emails are not sending
That worked!
I've tested reminders as well as new account creations.

thank you for your support.

onward
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12 years 1 week ago #80695 by emdc2
Replied by emdc2 on topic Re:Emails are not sending
Beat -

I sent another contact form to you with the credentials. Please let me know that you get it.

Thanks!
Emily
The topic has been locked.
12 years 1 week ago #80697 by beat
Replied by beat on topic Re:Emails are not sending
emdc2 wrote:

Beat -

I sent another contact form to you with the credentials. Please let me know that you get it.

Thanks!
Emily


Got it, thanks.

Did you make sure the "from" address (in the CB configuration->registration tab) matches your domain ?

Did you have or try to put the same as the "from" address of your joomla installation ?

I had 2 other confirmations that it works if the above conditions are met...

Please confirm the 2 things to test above before i spend more time on this issue :)

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
The topic has been locked.
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