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Cannot import users from a given CMS ACL group

12 years 9 months ago - 12 years 9 months ago #169052 by pgaskin
Cannot import users from a given CMS ACL group was created by pgaskin
Hi guys really need help. I cannot import the users from CMS ACL group I chose the group Registered. I have already checked the CB Tools and all are green no errors found.
The problem is after clicking the import button all I get is a blank page...

See screenshots below

Before
File Attachment:


After
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12 years 9 months ago #169110 by pgaskin
Replied by pgaskin on topic Re: Cannot import users from a given CMS ACL group
I need help from this issue ASAP. Thanks

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12 years 9 months ago #169122 by nant
Replied by nant on topic Re: Cannot import users from a given CMS ACL group
Debugging blank pages is covered in our FAQ section.

You need to turn on Joomla debug to see additional messages that might be present and then also check your server error logs for relevant errors.

Post back this information.
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Nick (nant)
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12 years 9 months ago #169256 by pgaskin
Replied by pgaskin on topic Re: Cannot import users from a given CMS ACL group
Here is the error mesage after turning on the Joomla Debug.

Fatal error: Allowed memory size of 50331648 bytes exhausted (tried to allocate 18 bytes) in /home/examtest/public_html/administrator/components/com_comprofiler/library/cb/cb.database.php on line 1114

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12 years 9 months ago #169327 by nant
Replied by nant on topic Re: Cannot import users from a given CMS ACL group

pgaskin wrote: Here is the error mesage after turning on the Joomla Debug.

Fatal error: Allowed memory size of 50331648 bytes exhausted (tried to allocate 18 bytes) in <span>/</span>home<span>/</span>examtest/public_html/administrator/components/com_comprofiler/library/cb/cb.database.php on line 1114


That's good feedback - now you can read the FAQ article regarding increasing php memory - perhaps you need to ask your host also to help you.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting

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12 years 9 months ago #169448 by pgaskin
Replied by pgaskin on topic Re: Cannot import users from a given CMS ACL group
Thank you for the suggestion. I have contacted my host. Will update soon.

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