user management problem

12 years 8 months ago #169206 by mckeeshop
user management problem was created by mckeeshop
Hello,
Running Joomla 1.5.23, Community Builder 1.2.1, CB Paid Subscriptions 1.03 -

Some time in the past, the ability to modify users info, and renew their subscription has ceased to work. My license is active. I'm not sure if the problem is with CB Paid Subs, or the core of CB itself. I'm leaning more to CB because this appears to be an issue with the user manager.
I have checked to make sure the user database is synchronised.
Turning on debug mode in Joomla, renders the error on the attached screenshot.

Any help is more appreciated.
bertman

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12 years 8 months ago #169209 by nant
Replied by nant on topic Re: user management problem

mckeeshop wrote: Hello,
Running Joomla 1.5.23, Community Builder 1.2.1, CB Paid Subscriptions 1.03 -


CB is at version 1.4 and CBSubs at 1.2.

Some time in the past, the ability to modify users info, and renew their subscription has ceased to work. My license is active. I'm not sure if the problem is with CB Paid Subs, or the core of CB itself. I'm leaning more to CB because this appears to be an issue with the user manager.
I have checked to make sure the user database is synchronised.
Turning on debug mode in Joomla, renders the error on the attached screenshot.

Any help is more appreciated.
bertman


If it was working then something happened that made things stop working.
Could be something you installed that is breaking code somewhere.

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12 years 8 months ago #169214 by mckeeshop
Replied by mckeeshop on topic Re: user management problem
Understood. I could re-up my subscription to download the latest version of CB, but am curious if upgrading will solve it...

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12 years 8 months ago #169217 by nant
Replied by nant on topic Re: user management problem

mckeeshop wrote: Understood. I could re-up my subscription to download the latest version of CB, but am curious if upgrading will solve it...


If it was working before then I cannot really comment if upgrading will solve it.
But it is always a good thing to upgrade to latest CB and CBSubs versions.

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