log in problems

12 years 3 weeks ago #193581 by wjgadmin
log in problems was created by wjgadmin
my clients are having a difficult time logging in. sometimes it takes 3 attempts to even log in. it ill give the invalid token error or it will attempt to log you in and redirect you to the correct page but you will not be signed in and you will have to repeat the process again. i would like to not have this problem so my clients are not confused. i have gotten it from multiple clients and experienced it myself. i know for a fact the password & id are correct everytime. i am using cbsubs with cb 1.7.1, i realize there is an update & plan to apply it but i would like to fix this first if possible. joomla 1.7
thank you

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12 years 2 weeks ago #193881 by krileon
Replied by krileon on topic Re: log in problems
Please upgrade to CB 1.8 and confirm if issue persists. The purpose of upgrades is to provide new features and fix bugs so it's possible what you're experiencing has already been fixed.


Kyle (Krileon)
Community Builder Team Member
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