If they or we manually renew the subscription after the initial period of 12 months, will it go back for another one or will the plan be closed ?

Believe it should just limit recurring amount. Should allow a new recurring subscription to start after the limit is hit, but worse case scenario you reset the limit or remove the subscription after it expires using CB Auto Actions.

Edit: As I'm unsure about this I've went ahead and added a feature ticket to expire the subscription and reset the recurring limit once the limit has been reached which should cover this usecase better.

#6839

Or can we make that the customer cannot expire its subscription unless we do or he stops on Stripe ?

I suppose you could disable the ability to unsubscribe within CBSubs > Settings > Display > Unsubscribe, but I don't recommend doing so.

Reason is that our contracts are linked to phone contracts which may be 12, 24 or 36 months

The payment model doesn't need to lock them into 12 months payments though and isn't the standard even for cell phone companies, which just bill monthly. Based off my experience with cell phone plans you'd just use a plan with a 1 month duration then just bill indefinintely and the contract is separate from that. If they violate that contract (e.g. cancel early) your only option is to just mail them a bill and attempt to collect. Worse case scenario you try to force them to pay by drawing from their account and they simply claim fraud and block you from their bank getting you in heaps of trouble.

Regarding Stripe do you work with payments or with subscriptions ? Because it seems on their doc that you can set timed payments with one subscription.

The Stripe gateway works with both single and recurring payments. Recurring is only supported for Card and SEPA payments, but again SEPA is disabled at this time as I can not test it yet. The other payment methods besides Card payments also has not released yet. Recurring has already released.

So now is it also possible to renew multiple plans at the same time with this gateway ?

No.


Please understand the gateway has nothing to do with CBSubs feature set. The gateway simple takes the details CBSubs provides (e.g. $50/1mo) and hands it off to the gateway to issue a charge. The gateway can not add features that are not there. You are gaining no new features with the Stripe gateway beyond being able to bill through Stripe and its many payment methods. Everything else functions the same as it does now.

If you've any further questions regarding your unique plan setup please create a new support topic as this topic is strictly regarding Stripe, which again is adding no new features to CBSubs beyond accepting payments through Stripe.

Latest CBSubs build now includes all the available Stripe payment methods. You will need to update at the very least CBSubs and CBSubs Stripe. Please note SEPA is disabled at this time (only from selection in the XML) as I am unable to test SEPA due to issue on Stripes end and can not guarantee it'll work.

Is Stripe a solid company in your experience?

Personally I've no experience using them from a professional standpoint. From a developers standpoint they're excellent. API is well documented, maintained, and their support is helpful. Stripe is for accepting onsite payments so you need PCI compliance, but because credit card data is never passed directly to your site it's much easier to get PCI compliance.

We still need to be able to accept "Paypal" payments but it wouldn't break my heart to find another CC processor!

You can use more than 1 payment gateway in CBSubs.