I too would like to be able to customize the Payment slip. I have my invoice looking very nice with a company logo and a mailing address. Why can't the configuation of the Payment slip be the same?

If users are printing out the Payment slip so they can mail it in with their payment, why wouldn't there be a place for the address to where they should mail it be on the Payment slip?

I tried to find the file you referenced and I can't find it anywhere.

[code:1]Example:
In: components/com_comprofiler/plugin/language/cbpaidsubscriptionsenglish/english.php
On: Line 402[/code:1]

I have: /components/com_comprofiler/plugin/language but the only folder under that is default_language. There is no cbpaidsubscriptions or cbpaidsubscriptionsenglish.

I realize this may just be a question of semantics or a language difference in different parts of the world, but I always thought an Invoice was something you paid and a receipt was something to prove you HAVE paid. So the invoice we can configure is really a receipt for a payment that has been made, and the Payment Slip is an invoice of something that still needs to be paid.

Any help is greatly appreciated.

Thanks!

We have a problem with the offline payment when clicking the link “Click here to confirm that you are paying off-line and to display the Payment slip to print” (this link looks terrible - why no button?). First a dialog box opens that says something like “are you sure you want to pay off-line?” then the “payment slip” opens then ... NOTHING (no email sent no page saying “application received you can now login”... nothing). Please help! We think you have too much happening on the click her link. The print button should be a different option and really isn’t needed in our situation. The offline payment is not at all what we expected and we’re very disappointed as we need to start using this now and it just looks bad (wish we had tested it before now).

Also we would much prefer an invoice over a "payment slip".

Please advise how to update the offline payment so it is exactly like the the other payment types and instead of the "payment slip" they have a button to print the same invoice as .

Not arguing your explanation for why CBsubs has a packing slip and not an invoice -- we just don't have this need and would prefer a simpler world with having just the invoice as it is also available in the user's profile and a "payment slip" is not... which in our opinion only adds confusion and complexity to something that could have been so easy.

Don't get us wrong -- CBsubs is really great!

beat wrote:

I've added a Feature Request to make the offline payment workflow more parameterable !
#1318

Really appreciate the feature request - I'd be happy to help you write and test it.

Wondering when there might be an update to CBSubs that address this issue. We're up to date with version 1.0.3 and finding ourselves dealing with members who don't click on the payment slip link and finding ourselves receiving cheques and have nothing to receive their payment against under "pending baskets".

Looking through the Payment basket we see them with status "not initiated" and when we select it and click "Pay" (edit) IT LOOKS LIKE we can actually receive the payment... but when we enter out details and click "Pay" (save) it sometimes gives an nasty PHP ERROR when we go back into the payment center the payment is completed ... but the member / subscription was not activated..!? I think it only happens when someone already manually added and removed membership using Subscription / Membership Tab (since keep it unpublished under CB Tab Manager as it only causes problems).

Our work around is manually changing the user's password, logging in as them, completing the renewal as them (clicking on the payment slip link), then resetting their password and sending an email saying we're sorry for the trouble but you can now log in and change your password back.

This is still a minor issue for us... we still think CBSubs rocks!!

Post edited by: Robert_ITMan, at: 2010/06/10 23:41