No suitable basket found

10 years 1 month ago #102391 by joshcarr6
Ok I have no idea what I am doing here.

I have tried to setup my CBsubs with authorize.net

After choosing a subscription plan and entering all account information. It takes me to a screen with my billing info and asks me to select a credit card to checkout with. Once you click on one of those CC buttons it takes me to this URL

/component/comprofiler/pluginclass?user=159&plugin=cbpaidsubscriptions&cbpaidsubscriptionsmethod=authorizenet&cbpaidsubscriptionsgacctno=2&cbpaidsubscriptionspdtback=
487be12cfaa2d01f9c46ad7f869229a3&cbpaidsubscriptionsbasket=73&cbpaidsubscriptionscardtype=mastercard&result=payform

and I get this error
"No suitable basket found."

The weird thing is it has worked for me 2-3 times but most of the time I get that error.

I have been beating my head against the wall for a couple days but it seems I am the only person in the world with this problem.

HELP!

Post edited by: nant, at: 2009/06/22 17:29
10 years 1 month ago #102474 by estewie
I'm having the same problem. It has never worked on my computer but works periodically on my other computer. I'm sure there is a simple fix but I can't figure it out.

Any help with this would be incredible!

Thanks in advance!
10 years 1 month ago #102779 by krileon
Have you tried upgrading to CBSubs 1.0.1? If not please do so and report if issue is still present.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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10 years 1 month ago #103168 by joshcarr6
I am using 1.0.1 and have been since the beginning.
10 years 1 month ago #103227 by beat
Check error logs in CBSubs History: select "errors" in type and click the search glass.

If no errors logged: Try turning site debug ON and retry payment.

There must be a setup error, and such should be logged there.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
10 years 1 month ago #103238 by joshcarr6
There are no errors logged

and this is what debug mode shows

[code:1]
1.
SELECT *
FROM jos_session
WHERE session_id = '28dee5cd657e0c077e0e59fefccb989e'
2.
DELETE
FROM jos_session
WHERE ( time < '1246028732' )
3.
SELECT *
FROM jos_session
WHERE session_id = '28dee5cd657e0c077e0e59fefccb989e'
4.
UPDATE `jos_session`
SET `time`='1246029632',`userid`='0',`usertype`='',`username`='',`gid`='0',`guest`='1',`client_id`='0',`data`='__default|a:8:{s:15:\"session.counter\";i:13;s:19:\"session.timer.start\";i:1246029102;s:18:\"session.timer.last\";i:1246029622;s:17:\"session.timer.now\";i:1246029631;s:22:\"session.client.browser\";s:99:\"Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.11) Gecko/2009060214 Firefox/3.0.11\";s:8:\"registry\";O:9:\"JRegistry\":3:{s:17:\"_defaultNameSpace\";s:7:\"session\";s:9:\"_registry\";a:1:{s:7:\"session\";a:1:{s:4:\"data\";O:8:\"stdClass\":0:{}}}s:7:\"_errors\";a:0:{}}s:4:\"user\";O:5:\"JUser\":19:{s:2:\"id\";i:0;s:4:\"name\";N;s:8:\"username\";N;s:5:\"email\";N;s:8:\"password\";N;s:14:\"password_clear\";s:0:\"\";s:8:\"usertype\";s:15:\"Public Frontend\";s:5:\"block\";N;s:9:\"sendEmail\";i:0;s:3:\"gid\";i:0;s:12:\"registerDate\";N;s:13:\"lastvisitDate\";N;s:10:\"activation\";N;s:6:\"params\";N;s:3:\"aid\";i:0;s:5:\"guest\";i:1;s:7:\"_params\";O:10:\"JParameter\":7:{s:4:\"_raw\";s:0:\"\";s:4:\"_xml\";N;s:9:\"_elements\";a:0:{}s:12:\"_elementPath\";a:1:{i:0;s:94:\"/nfs/c02/h07/mnt/39790/domains/noriskinvestor.com/html/libraries/joomla/html/parameter/element\";}s:17:\"_defaultNameSpace\";s:8:\"_default\";s:9:\"_registry\";a:1:{s:8:\"_default\";a:1:{s:4:\"data\";O:8:\"stdClass\":0:{}}}s:7:\"_errors\";a:0:{}}s:9:\"_errorMsg\";N;s:7:\"_errors\";a:0:{}}s:17:\"application.queue\";a:1:{i:0;a:2:{s:7:\"message\";N;s:4:\"type\";s:7:\"message\";}}}'
WHERE session_id='28dee5cd657e0c077e0e59fefccb989e'
5.
SELECT *
FROM jos_components
WHERE parent = 0
6.
SELECT folder AS type, element AS name, params
FROM jos_plugins
WHERE published >= 1
AND access <= 0
ORDER BY ordering
7.
SELECT name,player_id,ripper_id,postreplace
FROM jos_avr_tags
8.
SELECT name,player_id,ripper_id,postreplace
FROM jos_avr_tags
9.
SELECT m.*, c.`option` AS component
FROM jos_menu AS m
LEFT JOIN jos_components AS c
ON m.componentid = c.id
WHERE m.published = 1
ORDER BY m.sublevel, m.parent, m.ordering
10.
SELECT template
FROM jos_templates_menu
WHERE client_id = 0
AND (menuid = 0 OR menuid = 0)
ORDER BY menuid DESC
LIMIT 0, 1
11.
SELECT a.*
FROM `jos_cbsubs_plans` AS a

LEFT JOIN `jos_cbsubs_plans` AS b
ON b.`id` = a.`parent`

WHERE a.published = 1

GROUP BY a.id

ORDER BY IF( ISNULL( b.`ordering` ) , a.`ordering`, b.`ordering` ) ASC, IF( ISNULL( b.`ordering` ) , a.`ordering`, 11000 + a.`ordering` ) ASC
12.
SELECT *

FROM jos_users AS u

LEFT JOIN jos_comprofiler AS c
ON c.id = u.id
WHERE u.id = 178
13.
SELECT *
FROM jos_comprofiler_plugin p

WHERE p.published = 1
AND p.element = 'cbpaidsubscriptions'
14.
SELECT id, folder, element, published, type, params, CONCAT_WS('/',folder,element) AS lookup, name

FROM jos_comprofiler_plugin

WHERE published = 1
AND access <= 0
AND type = 'user'

ORDER BY ordering
15.
SELECT *

FROM `jos_cbsubs_config`

WHERE `id` = '1'
16.
SELECT a.*
FROM `jos_cbsubs_gateway_accounts` AS a

WHERE a.`id` = 2
17.
SELECT id, title, module, position, content, showtitle, control, params
FROM jos_modules AS m
LEFT JOIN jos_modules_menu AS mm
ON mm.moduleid = m.id
WHERE m.published = 1
AND m.access <= 0
AND m.client_id = 0
AND ( mm.menuid = 0 OR mm.menuid = 0 )
ORDER BY position, ordering
18.
SELECT MAX(id)
FROM jos_menu
WHERE link LIKE '%index.php?option=com_jcalpro%'
AND published <> '-2'
19.
SELECT *
FROM jos_jcalpro2_config
20.
SELECT unix_timestamp( '2009-06-26 15:20:33');
21.
SELECT name
FROM jos_jcalpro2_themes
WHERE published= '1'
22.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'manager'
23.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 16
AND g1.lft <21
GROUP BY g1.name
ORDER BY g1.lft
24.
SELECT id, name
FROM jos_core_acl_aro_groups;
25.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'manager'
26.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 16
AND g1.lft <21
GROUP BY g1.name
ORDER BY g1.lft
27.
SELECT id, name
FROM jos_core_acl_aro_groups;
28.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'manager'
29.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 16
AND g1.lft <21
GROUP BY g1.name
ORDER BY g1.lft
30.
SELECT id, name
FROM jos_core_acl_aro_groups;
31.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'manager'
32.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 16
AND g1.lft <21
GROUP BY g1.name
ORDER BY g1.lft
33.
SELECT id, name
FROM jos_core_acl_aro_groups;
34.
SELECT
cat_id, level

FROM
jos_jcalpro2_categories
35.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'public frontend'
36.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 3
AND g1.lft <14
GROUP BY g1.name
ORDER BY g1.lft
37.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'public backend'
38.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 15
AND g1.lft <22
GROUP BY g1.name
ORDER BY g1.lft
39.
SELECT id, name
FROM jos_core_acl_aro_groups;
40.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'public frontend'
41.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 3
AND g1.lft <14
GROUP BY g1.name
ORDER BY g1.lft
42.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'public backend'
43.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 15
AND g1.lft <22
GROUP BY g1.name
ORDER BY g1.lft
44.
SELECT id, name
FROM jos_core_acl_aro_groups;
45.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'public frontend'
46.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 3
AND g1.lft <14
GROUP BY g1.name
ORDER BY g1.lft
47.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'public backend'
48.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 15
AND g1.lft <22
GROUP BY g1.name
ORDER BY g1.lft
49.
SELECT id, name
FROM jos_core_acl_aro_groups;
50.
SELECT
cal_id, level

FROM
jos_jcalpro2_calendars
51.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'public frontend'
52.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 3
AND g1.lft <14
GROUP BY g1.name
ORDER BY g1.lft
53.
SELECT lft, rgt
FROM jos_core_acl_aro_groups
WHERE name = 'public backend'
54.
SELECT g1.id, g1.name, COUNT(g2.name) AS level
FROM jos_core_acl_aro_groups AS g1
INNER JOIN jos_core_acl_aro_groups AS g2
ON g1.lft BETWEEN g2.lft
AND g2.rgt
WHERE g1.lft > 15
AND g1.lft <22
GROUP BY g1.name
ORDER BY g1.lft
55.
SELECT id, name
FROM jos_core_acl_aro_groups;
56.
SELECT MAX(id)
FROM jos_menu
WHERE link LIKE '%index.php?option=com_jcalpro%'
AND published <> '-2'
AND componentid > 0
57.
SELECT name, value
FROM jos_jcalpro2_config
WHERE name = 'addevent_allow_html' OR name = 'show_recurrent_events' OR name = 'who_can_add_events'
58.
SELECT e.*, c.cat_name, cal.cal_name
FROM jos_jcalpro2_events AS e
LEFT JOIN jos_jcalpro2_categories AS c
ON e.cat=c.cat_id
LEFT JOIN jos_jcalpro2_calendars AS cal
ON e.cal_id=cal.cal_id
WHERE ( ( ( e.end_date >= '2009-06-26 15:20:33' ) OR ( e.start_date >= '2009-06-26 15:20:33')) OR ( e.end_date = '0000-00-00 00:00:01' ) )
AND c.published = '1'
AND cal.published = '1'
AND e.published = '1'
AND approved = '1'
AND (e.private IN ('0', '2') OR (e.owner_id = '0'
AND e.private = '1'))
ORDER BY e.start_date ASC
59.
SELECT value
FROM jos_myblog_config
WHERE name='all'
60.
SELECT count(*)
FROM jos_components
WHERE `option`='com_jomcomment'
61.
SELECT value
FROM jos_myblog_config
WHERE name='all'
62.
SELECT count(*)
FROM jos_components
WHERE `option`='com_jomcomment'
63.
SELECT count(*)
FROM jos_content AS a,jos_myblog_permalinks AS p
WHERE a.state=1
AND a.publish_up < '2009-06-26 15:20:33'
AND a.sectionid IN (4)
AND a.id=p.contentid
64.
SELECT a.*, round(r.rating_sum/r.rating_count) AS rating, r.rating_count

FROM (jos_content AS a )

LEFT
OUTER JOIN jos_content_rating AS r

ON (r.content_id=a.id)

WHERE a.state=1
AND a.publish_up < '2009-06-26 15:20:33'

AND a.sectionid IN (4)

ORDER BY a.created DESC,a.id DESC
LIMIT 0,5
65.
SELECT id
FROM jos_menu
WHERE link LIKE '%option=com_myblog%'
AND published='1'
AND `id`='0'
66.
SELECT id
FROM jos_menu
WHERE (type='component' OR type='components')
AND link='index.php?option=com_myblog'
AND published='1'
67.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='78'
68.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='77'
69.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='76'
70.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='74'
71.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='73'
72.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='78'
73.
SELECT name
FROM jos_users
WHERE id='65'
74.
SELECT `email`
FROM jos_users
WHERE id='65'
75.
SELECT `avatar`
FROM jos_comprofiler
WHERE `user_id`='65'
AND `avatarapproved`='1'
76.
SELECT name
FROM jos_users
WHERE id='65'
77.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
78.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
79.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='77'
80.
SELECT name
FROM jos_users
WHERE id='65'
81.
SELECT `email`
FROM jos_users
WHERE id='65'
82.
SELECT `avatar`
FROM jos_comprofiler
WHERE `user_id`='65'
AND `avatarapproved`='1'
83.
SELECT name
FROM jos_users
WHERE id='65'
84.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
85.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
86.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='76'
87.
SELECT name
FROM jos_users
WHERE id='65'
88.
SELECT `email`
FROM jos_users
WHERE id='65'
89.
SELECT `avatar`
FROM jos_comprofiler
WHERE `user_id`='65'
AND `avatarapproved`='1'
90.
SELECT name
FROM jos_users
WHERE id='65'
91.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
92.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
93.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='74'
94.
SELECT name
FROM jos_users
WHERE id='65'
95.
SELECT `email`
FROM jos_users
WHERE id='65'
96.
SELECT `avatar`
FROM jos_comprofiler
WHERE `user_id`='65'
AND `avatarapproved`='1'
97.
SELECT name
FROM jos_users
WHERE id='65'
98.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
99.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
100.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='73'
101.
SELECT name
FROM jos_users
WHERE id='65'
102.
SELECT `email`
FROM jos_users
WHERE id='65'
103.
SELECT `avatar`
FROM jos_comprofiler
WHERE `user_id`='65'
AND `avatarapproved`='1'
104.
SELECT name
FROM jos_users
WHERE id='65'
105.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
106.
SELECT username
FROM jos_users
WHERE id = 65
LIMIT 0, 1
107.
SELECT a.id, a.comment, a.preview AS preview, a.contentid, a.date, a.user_id
FROM jos_jomcomment AS a JOIN jos_content AS b
ON a.contentid=b.id
WHERE b.sectionid IN (4)
AND b.state=1
AND a.published=1
AND a.OPTION='com_myblog'
ORDER BY date DESC
LIMIT 0, 6
108.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='51'
109.
SELECT username
FROM jos_users
WHERE id=79
110.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='33'
111.
SELECT username
FROM jos_users
WHERE id=82
112.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='28'
113.
SELECT username
FROM jos_users
WHERE id=77
114.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='73'
115.
SELECT username
FROM jos_users
WHERE id=74
116.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='74'
117.
SELECT username
FROM jos_users
WHERE id=140
118.
SELECT permalink
FROM jos_myblog_permalinks
WHERE contentid='35'
119.
SELECT username
FROM jos_users
WHERE id=88
[/code:1]
Moderators: beatnantkrileon
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