- Forums
- Support and Presales
- CB Paid Subscriptions Support
- PayPal payment went ok, notification came back but subscription not renewed
PayPal payment went ok, notification came back but subscription not renewed
krileon
Team Member- OFFLINE
- Posts: 68521
- Thanks: 9091
- Karma: 1434
1 year 2 months ago #332827
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic PayPal payment went ok, notification came back but subscription not renewed
Have reviewed your install. Your entire installation is massively out of date. CBSubs itself is 8 months out of date. At the very least please update CB, CBSubs, and any CB plugins.
Regarding your PayPal gateway settings I recommend adjusting the following as well.
PayPal Business (email or secure merchant ID): This should be set to merchant id
PayPal Main receiver account (email) (if Business is different from your main account): This should be set to whatever email address is marked as primary within your PayPal account
Your PayPal Identity Token: Please be sure this is absolutely correct as it seams far too short to be a PayPal token
See the below URLs where you can find the above information. It seams like your gateway isn't configured properly.
Merchant ID:Identity Token:IPNS:
Regarding your PayPal gateway settings I recommend adjusting the following as well.
PayPal Business (email or secure merchant ID): This should be set to merchant id
PayPal Main receiver account (email) (if Business is different from your main account): This should be set to whatever email address is marked as primary within your PayPal account
Your PayPal Identity Token: Please be sure this is absolutely correct as it seams far too short to be a PayPal token
See the below URLs where you can find the above information. It seams like your gateway isn't configured properly.
Merchant ID:
https://www.paypal.com/myaccount/settings/https://www.paypal.com/businessmanage/preferences/websitehttps://www.paypal.com/merchantnotification/ipn/preferenceKyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
Moderators: beat, nant, krileon
- Forums
- Support and Presales
- CB Paid Subscriptions Support
- PayPal payment went ok, notification came back but subscription not renewed
Time to create page: 0.241 seconds
-
You are here:
- Home
- Forums
- Support and Presales
- CB Paid Subscriptions Support
- PayPal payment went ok, notification came back but subscription not renewed