Stripe Webhook URL
- wjgadmin
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1 year 4 weeks ago #333306
by wjgadmin
Stripe Webhook URL was created by wjgadmin
Hi folks,
Sorry for such a basic question... can you please let me know which URL I should have in the Stripe dashboard / webhook. Of course it is there and working without issues and has been for years. However, I noticed we also had one in the Stripe test mode which was different from the one we have in live mode. So, wanted to make sure we are using the correct one.
Thank you
Sorry for such a basic question... can you please let me know which URL I should have in the Stripe dashboard / webhook. Of course it is there and working without issues and has been for years. However, I noticed we also had one in the Stripe test mode which was different from the one we have in live mode. So, wanted to make sure we are using the correct one.
Thank you
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- wjgadmin
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1 year 4 weeks ago #333307
by wjgadmin
Replied by wjgadmin on topic Stripe Webhook URL
Wow.... apologies, I now see it in the gateway and not sure how I missed that, all set here with that.
However it does pose a question, should we disable the test mode webhook? Seems like it may send duplicate data if both live & test are configured active. Thank you
However it does pose a question, should we disable the test mode webhook? Seems like it may send duplicate data if both live & test are configured active. Thank you
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krileon
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1 year 4 weeks ago #333312
by krileon
Kyle (Krileon)
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Replied by krileon on topic Stripe Webhook URL
I don't recommend having 2 webhooks configured for 1 gateway as it will double the data and likely cause problems. I also recommend using a separate gateway than your live gateway for test mode so you can easily toggle it on/off without touching your live gateway.
Kyle (Krileon)
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1 year 4 weeks ago #333314
by wjgadmin
Replied by wjgadmin on topic Stripe Webhook URL
Thank you. I looked into a bit further; it is because we do have 2 gateways (1 = stripe live, 2 = stripe test). We keep the stripe test gateway disabled via CBSubs always, unless we need to test (this is where the 2nd webhook URL was coming from, so it looks like we did have them properly configured). That being said, and even though they were each from a different gateway technically & we did have the test gateway disabled, wouldn't it still cause issues via CBSubs backend somehow? Perhaps because the gateway stays disabled via CBSubs backend, it disregards the webhook data being sent to it?
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1 year 4 weeks ago #333316
by krileon
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Replied by krileon on topic Stripe Webhook URL
It shouldn't cause a problem since the gateway for that webhook is disabled, but I suggest just also disabling the webhook for the test gateway when not using the test gateway.
Kyle (Krileon)
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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