Hi folks,
Apologies, I've forgotten exactly how to achieve this as we do seem to be having some issues and confident it is in our setting(s).
When a user unsubscribes, we'd like to ensure they maintain their access until their expiration date. For example if their expiration date = 5/1/23 and they unsubscribe on 4/21/23, we want the user to still be able to access their membership w/ access until their expiration date of 5/1/23.
Currently, when they unsubscribe, it is expiring them immediately
Looking forward to hearing back.