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- [SOLVED] CB Invites - invitation is always pending
[SOLVED] CB Invites - invitation is always pending
- i7enin
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7 years 5 months ago - 7 years 5 months ago #287552
by i7enin
[SOLVED] CB Invites - invitation is always pending was created by i7enin
Hello,
Trying to figure it out what cause the issue but.. no luck.
Steps to reproduce:
1. Sending invite from user back end panel.
(new invite appears in the list with pending status)
2. Opening received email and using link with invitation code to open registration page.
3. Submitting registration page and opening received email about confirming my registration.
4. Confirming my registration.
6. Going back to page with list of invitations and checking invitation status.
Result:
Status is still pending. 0 connections.
It seems that for some reason registered user was not connected with invitation entity.
Thank you in advance for any help!
Trying to figure it out what cause the issue but.. no luck.
Steps to reproduce:
1. Sending invite from user back end panel.
(new invite appears in the list with pending status)
2. Opening received email and using link with invitation code to open registration page.
3. Submitting registration page and opening received email about confirming my registration.
4. Confirming my registration.
6. Going back to page with list of invitations and checking invitation status.
Result:
Status is still pending. 0 connections.
It seems that for some reason registered user was not connected with invitation entity.
Thank you in advance for any help!
Last edit: 7 years 5 months ago by nant. Reason: Added [SOLVED] tag to subject
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krileon
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7 years 5 months ago #287554
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CB Invites - invitation is always pending
Ensure the Invite Code field is preset on the registration page otherwise the email used for registration must match exactly the email the invite was sent to. Also ensure CB Invites within CB > Plugin Management is public and published.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: i7enin
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- i7enin
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7 years 5 months ago #287555
by i7enin
Replied by i7enin on topic CB Invites - invitation is always pending
Thank you, it was set for Registered users only.
Regards!
Regards!
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