[SOLVED] install trouble
14 years 1 month ago #127562
by cschuetz
[SOLVED] install trouble was created by cschuetz
When I try to install, install stops and I get a message (and screenshot of it is attached):
-=-=-
"You have chosen to open index.php ...
What should Firefox do with this file?
Open with ...
Save File
-=-=-
My environment is as follows:
Hosted at SiteGround
PHP Built on: Linux serv01.siteground165.com 2.6.28.5-grsec-sg2 #6 SMP Fri Feb 20 02:45:11 CST 2009 i686
Database Version: 5.0.77mm0.1-log
Database Collation: utf8_general_ci
PHP Version: 5.2.9
Web Server: Apache/1.3.41 (Unix) mod_gzip/1.3.26.1a mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 FrontPage/5.0.2.2635.SR1.2 mod_ssl/2.8.31 OpenSSL/0.9.8e-fips-rhel5 PHP-CGI/0.5
Web Server to PHP interface: cgi
Joomla! Version: Joomla! 1.5.15 Stable [ Wojmamni Ama Mamni ] 05-November-2009 04:00 GMT
User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6
-=-=-
Have tried CB 1.2 Stable, CB 1.2.1, and CB 1.2.2 and get the same result -- install does not succeed.
-=-=-
Also tried uploading via FTP, then using Joomla's "Install from Directory" and got exactly the same result (same message as shown in screenshot), and failure to install.
-=-=-
Any ideas what I can do? Please help.
Thanks,
Carl Schuetz
Post edited by: cschuetz, at: 2010/03/22 12:09
Post edited by: cschuetz, at: 2010/03/22 12:11
Post edited by: cschuetz, at: 2010/03/22 13:04
Post edited by: krileon, at: 2010/03/22 20:24
-=-=-
"You have chosen to open index.php ...
What should Firefox do with this file?
Open with ...
Save File
-=-=-
My environment is as follows:
Hosted at SiteGround
PHP Built on: Linux serv01.siteground165.com 2.6.28.5-grsec-sg2 #6 SMP Fri Feb 20 02:45:11 CST 2009 i686
Database Version: 5.0.77mm0.1-log
Database Collation: utf8_general_ci
PHP Version: 5.2.9
Web Server: Apache/1.3.41 (Unix) mod_gzip/1.3.26.1a mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 FrontPage/5.0.2.2635.SR1.2 mod_ssl/2.8.31 OpenSSL/0.9.8e-fips-rhel5 PHP-CGI/0.5
Web Server to PHP interface: cgi
Joomla! Version: Joomla! 1.5.15 Stable [ Wojmamni Ama Mamni ] 05-November-2009 04:00 GMT
User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6
-=-=-
Have tried CB 1.2 Stable, CB 1.2.1, and CB 1.2.2 and get the same result -- install does not succeed.
-=-=-
Also tried uploading via FTP, then using Joomla's "Install from Directory" and got exactly the same result (same message as shown in screenshot), and failure to install.
-=-=-
Any ideas what I can do? Please help.
Thanks,
Carl Schuetz
Post edited by: cschuetz, at: 2010/03/22 12:09
Post edited by: cschuetz, at: 2010/03/22 12:11
Post edited by: cschuetz, at: 2010/03/22 13:04
Post edited by: krileon, at: 2010/03/22 20:24
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krileon
14 years 1 month ago #127661
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re:install trouble
CB 1.2.2 has been installed as well as all its modules. The issue was with FTP layer in Joomla global configuration. Disabling this resulted in resolving the issue. Configuration of your new CB installation will be left to you however. I recommend reviewing your documentation very closely and carefully if this is your first CB install. Please let me know if you have any further issues. 
Post edited by: krileon, at: 2010/03/22 17:57
Post edited by: krileon, at: 2010/03/22 17:57
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
14 years 1 month ago #127670
by cschuetz
Replied by cschuetz on topic Re:install trouble
Thanks so much. You're awesome. 
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