I'm pretty sure this is a simple cookies issue, but not sure how to best resolve it or advise my users.
I run a paid membership site. When someone expires I manually disable their access in the User Manager (by clicking off the "enabled" checkmark)
Then if they renew, I manually re-enable them. To renew, they currently go to a public page on the site and use my Paypal "buy now" button.
Problem is that a couple of people seem to be getting stuck in a loop where no matter what they click on in the publicly accessible site menu, they get the pop-up message that their account has been disabled!!
Any solution I can offer or code would be awesome thanks??