Greetings,

I installed sh404sef and things went very badly. It took the whole site down (403 Forbidden Error)and had to be uninstalled to solve the problem.

Now I can no longer log-in to the front end of my site. The log-in module I'm using just sends me to the /component/comprofiler/login page, and remains there. I can navigate away from the page, but the user cannot log-in.

I have run all of the tools from the component control panel, but to no avail.

Has anyone had this problem, or can offer a solution? I'm ready to uninstall CB in the hopes that solves my problem, I just figured I'd ask around before taking such drastic steps.

Thanks in advance for any help that can be offered.
Will

Hi Krileon,

Thanks for your reply. I can cerrtainly understand you're not wanting to advise me on Anything Digital's product. I was just wondering if anyone had seen something like this before.

The sh404sef uninstall left me with some broken links, most of which are back together, but not entirely. And registered users still cannot log in to the site.

I was asked to take the site down until the problems could be fixed, so I took it down for maintenance. I logged into the front end through the maintenance (Joomla!)log in, and viola, everything works perfectly. CB profiles and galleries are OK, the forum is accessable, my broken modules are working.

Log out, and I'm back where I was, broken modules and no user access. I understand that the problem wasn't caused by CB, but that it is affecting my CB install to the point where the site won't work properly.

I'm going to take your advice and start over, but I have a few questions about un/re-installing CB, if you'd be kind enough to reply again.

Will un-installing the component uninstall tha associated modules (i.e.: CB login, gallery, etc.), or must I un-install all of them one by one? If I have to do them one by one, is there any order that I should do them in?

Will the uninstall process remove the associated tables from my database, or will I need to manually remove them with My pHp Admin?

I've never had to un/re-install CB befoe, so if there's any advice you can give, I'd appreciate any of it.

Thanks,
Will

Thanks Kyle,

I appreciate you getting back to me. Especially with an honest answer. I've been dealing with Anything Digital and they aren't quite as up-front. All they want to do is tell me how much their product is not to blame for my troubles, instead of answering my question. Ahh...but I digress...

So, since the site I'm developing is around 20 pages or so, I've found it to be much less time consuming to simply rebuild. It's a nice coincidence that CB has upgraded immediately prior to my decision. I'm looking forward to working with it.

I have all of the custom CSS from the corrupted site backed-up, so I'm hoping that it's a 10-14 hr. rebuild. I've been waiting for a straight answer from Anything Digital at least twice that long.

Again, thanks for your advice, and I'll send some feedback when I see what's giong on with the new CB.

Namaste
Bill