[#1316] subs upgrade option now to lower plan

11 years 7 months ago #114876 by cspgsl
Any news Kyle?

Thx

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11 years 7 months ago #114884 by krileon
cspgsl wrote:

Any news Kyle?

Thx


Appears to be functioning as intended. Review the following scenario

Parent A
Parent B
Parent C

Use subscribes to Parent B and can immediately pick A or C, but if a user subscribes to Parent A then upgrades to Parent B; their only option is Parent C.

Parent
-Child A
-Child B
-Child C

User subscribes to Child B and can only subscribe to Child C.

Appears primarily intended and designed around Parent->Child-Child type plans. At any rate I've created a bug ticket as this could still be a bug or at the least needs further clarification.

#1316


Kyle (Krileon)
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11 years 7 months ago #114901 by cspgsl

Appears to be functioning as intended. Review the following scenario

Parent A
Parent B
Parent C

Use subscribes to Parent B and can immediately pick A or C, but if a user subscribes to Parent A then upgrades to Parent B; their only option is Parent C.


Attached is a screen shot of my plans page - all 3 plans are parent plans

Are there any obvious errors?


Post edited by: cspgsl, at: 2009/10/22 18:52

Post edited by: cspgsl, at: 2009/10/22 18:53
Attachments:

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11 years 7 months ago #114907 by krileon
Not from what I can see, but we've already added an issue ticket for this. As said you possibly may need to use a Parent->Child-Child-Child type situation in order for the upgrade to higher priced only function to work.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 6 months ago #116907 by cspgsl
Has there been any advance on this issue?

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11 years 6 months ago #116919 by krileon
cspgsl wrote:

Has there been any advance on this issue?


No, currently other issues have higher priority. Again, it functions fine with Parent->Child->Child type situations; however, Parent->Parent->Parent does not appear to function as such.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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