Problem Adding New user from backend

14 years 3 weeks ago #127493 by bevege
Problem Adding New user from backend was created by bevege
Cbsubs 1.0.3
joomla 1.5.15

I run an alumni site site and we would like to use csubs to manage our paid memberships. Many users pay at events and do not have access to computers or just don't deal with computers, older people basically. Sorry no other way to say it.

When I add a new CB user from the backend I can subscribe the user to a plan but they only show up under the subscriber section of CSubs. Under payments and baskets there is nothing. No way to show that the user paid or how they paid or when they paid.

When I add the user from the front-end it works as expected. I guess the overall question is why doesn't the back end registration process work the same as the front-end? I would expect that once a paid plan is checked in the back-end the same payment pages that the front end uses would be used to complete the payment, which would generally be off-line payment.

Any information would be greatly appreciated.

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14 years 3 weeks ago #127500 by krileon
Replied by krileon on topic Re:Problem Adding New user from backend
The backend does not initiate a payment or basket because simply put there isn't one. You're directly adding a subscription to the user bypassing baskets or payment processors; thus no payment or basket. If you need a payment or basket you'll need to login to the user (or user themselves login) via frontend and initiate an offline payment then pay via backend.


Kyle (Krileon)
Community Builder Team Member
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